Security Shift Supervisor
Resume:
Anthony James Zangarine
** ******** ****** *.*. Box 1053 Lancaster, MA 01523
Home 978-***-**** Cell 978-***-****
*.*********@*****.***
OBJECTIVE
My aim as an experienced security professional is to obtain a career in the Concord, New Hampshire area as I plan to relocate to the area. Clear, concise, and consistent communication is staple of the security industry and I practice in my day-to-day life. As a detailed oriented and results driven professional, delivering top tier service is my priority.
PROFILE
•Works well with the general public in varying environments and situations
•Enjoys working in a fast paced environment, while maintaining efficiency
•Ability to handle typical, medical and crisis situations efficiently and effectively
•Excellent public relations skills
EDUCATION
Worcester State University, Worcester, MA
(Some College) Graduated: TBA
Major: English/Business Management Accumulative GPA: 3.2
Army National Guard GED Plus Program, Camp Robinson, AR General Equivalency Diploma Graduated: November 2007
Major: General Studies Accumulative GPA: 3.50
RELATED COURSES OR SPECIAL TRAINING
First Aid, CPR, AED, Class-A (Unrestricted) License to Carry, DoD (JCAV) Secret Security Clearance
AWARDS & ACTIVITIES
American Society for Industrial Security (ASIS) 2015
Combat Infantryman’s Badge 2010
Army Commendation Medal 2011
Army Good Conduct Medal 2011
EXPERIENCE
Allied Universal – BAE Systems (ES Division) Nashua, NH
Security Shift Supervisor 2020 – Current
• Respond to alarms and notify appropriate personnel
• Conducts checks of remote client sites
• Patrol interior and exterior of secure environments
• Operate vehicles with federal, state, and corporate guidelines and laws
• Perform duties outlined in client Standard Operating Procedure
G4S – General Electric Boston, MA
Security Site Supervisor 2017 – 2019
• Operational and Systems procedural modification, development, and implementation
• Complete Staff payroll for all personnel
• Conduct new hire and promotional interviews
• Keep senior security staff informed 24-hrs a day of noteworthy incidents and emergencies
• Complete staff scheduling for all personnel
• Provide and complete training and reviews of security staff
G4S – General Electric Boston, MA
Console Dispatcher / Global Operations Consultant 2016 – 2017
• Operations and Systems procedural modification and development
• Collect pertinent information from callers and disseminate that information to responding units or agencies
• Provide pre-arrival instructions to reporting person pertinent to the emergency; Pre-arrival Emergency Medical instructions provided continuously to the caller until the arrival on scene by Fire/EMS providers
• Monitor and dispatch for all security and fire alarm activations
• Obtain pertinent caller/witness information for current or future investigation of the incident
Securitas – EMC Hopkinton, MA
Security Systems Specialist / Dispatcher 2016 – 2016
Collect pertinent information from callers and disseminate that information to responding units or agencies.
Keep senior security staff and public safety officials informed 24-hrs a day of noteworthy incidents and emergencies
Provide pre-arrival instructions to reporting person pertinent to the emergency; Pre-arrival Emergency Medical instructions provided continuously to the caller until the arrival on scene by Fire/EMS providers
Monitor and dispatch for all security and fire alarm activations
Receive initial calls for services and determine nature, location and severity of emergency or services required
Securitas – EMC / RSA Bedford, MA
Operations Supervisor 2015 – 2016
Security related investigation and written reports
Ensure deadlines are met on training requirements of assigned staff
Train, supervise, and direct site security staff
Monitoring of CCTV and access control systems
Prevent losses and damage by reporting irregularities, while informing violators of policy and procedures.
Reviewing and guiding officers
Securitas – EMC / RSA Bedford, MA
Lead Security Officer 2014 – 2015
Security related investigation and written reports
Patrol corporate premises to detect and prevent symptoms of intrusion, and assure security of doorways, windows, and gates.
Monitoring of CCTV and access control systems
Prevent losses and damage by reporting irregularities, while informing violators of policy and procedures.
Reviewing and guiding officers
Massachusetts Army National Guard Gardner, MA
Operation Enduring Freedom – Afghanistan 2010 - 2011
Infantryman (E-4/Specialist) 2007 - 2013
Basic Infantryman School – Fort Benning, GA.
Combat Lifesaver Course – Camp Atterbury, IN.
Trained on multiple radio-communication, GPS, and Anti-IED systems
Licensed on five tactical and up-armored military vehicles
Worked as a Security Forces Unit for a Provincial Reconstruction Team in support of civil projects valued at $42,000,000
Served as a Team Leader and an interim Squad Leader
Worked closely with representatives from the Civil Engineers, the United States Agency for International Development, the Department of State, and Civil Affairs
Logged over 8,000 miles and over 140 mounted and dismounted combat patrols with zero non-battle related injuries or accidents
Investigate and Protection Company International Corporation Leominster, MA
Public Safety Supervisor 2008 - 2012
Security risk management and safety implementation
Training of security personnel
Security related investigation and oral and written report communications
Completing staff payroll
COMPUTER SKILLS
Proficient in Microsoft Office programs
Proficient in C*Cure 800 and 9000 (Administration and Monitoring)
Proficient in iTrak and iPass
Proficient in When to Work and MyTWC Labor Scheduling Online applications
Moderately familiar with NC4
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