Reception /Administration

PERSONAL

DETAILS

Surname : Mkhize

Names : Palesa

Date of Birth : 1988/07/24

ID number : 880**********

Gender : Female

Nationality : South African

Marital Status : Married

Criminal Records : None

Language Proficiency : English, Afrikaans and Setswana Health Status : Excellent

Drivers Licence : C1 (Own Car)

Education

Institute:

HAVATEC COLLEGE

Year:

2011

Certificate obtained:

Computer and call Centre Administration

Duration:

2 Months (Certificate)

Academic Transcript:

Introduction computing

Telephone skills

Microsoft Access

Microsoft windows XP

Microsoft word

Call center communications

Customer service

Behavioral Skills

Institute:

UNISA (Center for business management)

Year:

2015 – 2016

Course:

Programme in Office Management

Academic Transcript:(modules)

• The business and office environment

• Information Management

• Communication in the office

• Office finance

Duration:

1 year

PALESA MKHIZE

34 Kathleen Avenue, Noordheuwel

Krugersdorp 1739 Mobile: 074-****-***

********@*****.***

Secondary Education

Name of School:

Hoerskool Jan De Klerk - Krugersdorp

Grade passed:

Matric (Grade 12)

Year obtained:

2007

Computer Skills:

35wpm – 40wpm

Outlook, Internet, word, exel

Key Skills Office

Skills:

Office Management

Database Administration

Spreadsheets/Reports

Front-Desk Reception

Computer

Skills:

MS Word

MS Excel

MS Outlook

Work

Experience

Employer: Rear Consulting (Psychological

Assessment Centre)

Location: Randpark Ridge X4

Job Description: Office Administrator

Period: 2008 – 2011

Reason for leaving Company closed down

Duties: * Assisting with fax

* Answering incoming calls.

* Making booking of meetings/assessments

* Basic Exposure to SAP

* Scoring of assessment batteries

* Updating Spreadsheet

* Invoicing/ Reception

* Mails and Typing

* Customer Service

* Preparing of materials for Assessments

* Dealing with clients telephonically

* Maintaining managers dairy

* Follow up of assessment equipment

* Check equipment handed in for delivery

* Follow up on outstanding orders.

Employer: Woodland Wellness (Health wellness day spa) Location: 29 Driefontein road, Muldersdrief

Period: 2012 October - 2013 July

Reason for leaving: Temporary Position

Job Description: Receptionist /Front Desk Coordinator Duties: * Answering phone calls/taking massages * Petty cash

* Making bookings for treatments * Quotations

* Updating database on System * Placing orders

* Dairy management

* Handling of petty cash

* Taking payments (cash & credit card)

Employer: Leapfrog Property Group

Location: 269 Ontdekkers Road, Ontdekkers Park Roodepoort Period: July 2013 – May 2014

Reason for leaving: Advancing greener postures

Job Description: Office Administration

Duties: * Diary Managing

* Assisting agents with faxing, copying and scanning.

* Filling of client’s property deals

* Listing of properties on website

* Capturing of client’s details

* Answering phone calls and taking messages.

* Daily follow ups for documentation

Employer: Sphynx Trading CC

Location: 4 Wol Street, Homelake Randfontein

Period: 2014 April – May 2017

Job Description: Switchboard Operator

Duties: * Daily printing of product stickers

* Assisting faxing, copying and scanning.

* Filling

* Daily purchase orders

* Taking messages

* Daily Capturing of Production, Operators and Cores

* Answering phone calls and forwarding to correct department

. * Assisting production with bar codes

* Daily capturing of Production sheets, Operators sheets & core Machine sheets.

* Daily capturing of invoices on spreadsheet

Employer: Samsung – Maximize Office Solutions

Location: 971 Panorama Office Estate

Kudu Street

Allens Nek

Roodepoort

Period: 1st May 2017 – April 2019

Job Description: Sales Administrator

Duties: Assisting Sales Director with Administration duties Quotations

Client follow ups (Daily)

Client data Base on SAGE daily

Cold Calling

Making appointment

Dairy Management

Employer: SA HOME LOANS (Four ways Branch)

Location: Pineslopes Centre – Four ways

Period: 2019 April – Current

Job Description: Branch Receptionist/Administrator Duties: * Switchboard / Managing the reception area

* Answering phone calls and forwarding to correct department

* Assisting faxing, copying and scanning.

* Filling

* Printing daily reports for Manager

* Daily submissions report

* Daily Capturing of Production, Operators and Cores

* Ordering branch stationery

. * Sending couriers parcels

* Assisting walk in clients/Existing clients (sorting out queries)

* Assisting Manager with administrative work that arises

* Processing documents

References:

Name: Phumi M,otsamai

Occupation: Clinical Psychologist

Company: Rear Consulting

Telephone number: 082-***-**** (land line not working) Name: Chantelle

Occupation: Spa Manager/HR

Company: Woodlands Wellness Day Spa

Contact number: 011 668 – 1918 or 074-***-****

Name: Johan Van Scalkwyk

Occupation: Manager / Principa

l

Company: Leapfrog Property Group

Contact: 011-***-****

Cell: 072*******

Name: Sonnette Noeth

Occupation: HR Manager

Company: Sphynx Trading CC

Contact number: 011 412 - 1235

Name: Alana Olivier

Occupation: PA to Director

Company: Samsung Maximize Office Solutions

Contact number: 086-***-****

Name: HR Department( Head Office)

Occupation: HR

Company: SA Home Loans

Contact number: 086*-***-***

Contact this candidate