SOWNDHARYA S
E-Mail: ***************@*****.***; Mobile: +91-956*******
PROFILE SUMMARY
Reviewing mortgage loan documents and multiple systems to ensure accuracy and provide defect report to operation teams.
Involved in QA verification and validation to ensure Quality Assurance Control.
Validating and discussing rebuttal defects in call.
Identifying process improvement areas.
WORK EXPERIENCE
Working as a Sr. Process Executive at Cognizant Technology Solution since August 2016
HIGHLIGHTS OF QUALIFICATION
Ability to multitask while prioritizing workflow with an emphasis on attention to detail.
Strong analytical, critical thinking, problem solving and decision-making skills.
Reliable professional, committed to delivering excellent work.
Planning and executing committed installation on time and with high quality results.
Work well under pressure to meet deadlines.
Self motivated and committed to excellence.
Strong skills in organizing workflow, ideas, materials and teams.
PROFESSIONAL EXPERIENCE
Estimated work efforts through a clear understanding of project priority and business purpose.
Worked to communicate, reduce and mitigate project risks and issues.
Provided support to quality control, implementation and client production support teams.
Resolves unexpected circumstances.
Analysing the quality of the files before delivery to the client.
Provided new and innovative alternative solutions to system challenges.
Effectively communicated with internal and external teams.
Stay up to date with evolving requisites.
REWARDS AND RECOGNITION
Awarded Standing Ovation Award in 2016, and Spotlight award three times from 2017 to 2019 for my extra ordinary performance in Productivity, Quality, Dedication, Willingness and Initiative to supporting team progress results.
IT SKILL SET
Operating Systems: Windows Platforms
Tools: Adobe Photoshop, MS Office (Excel, Word, PowerPoint)
EDUCATION
B.sc Computer Technology from Bharathiyar University in 2016
Sowndharya S