JUSTIN S. FRIAR

*** ****** **** **. ***********, CT - 06489

adjwl1@r.postjobfree.com, 860-***-****

Functional summary:

Experienced IT professional with unique skills and expertise to establish and grow successful QA groups and automation practice.

CERTIFICATIONS:

ALM/Quality Center

Yellow Belt Six Sigma

Perfecto Mobile

EDUCATION:

B.A. in Psychology – Central Connecticut State University, New Britain, CT

A.A.S in Criminal Justice – Tunxis Community College, Farmington, CT

Software Classes – Ohio University, Athens, OH

TESTING TOOLS AND OPERATING SYSTEMS:

CA Rally (CA Agile Central), (Micro Focus) Hewlett Packard Enterprise Software(HPE); Atlassian Jira, OpenView, Application Lifecycle Management/Quality Center/, Unified Functional Testing v14-12.0, QuickTest Pro Version (QTP)11.52 - 8, PerformanceCenter/LoadRunner 12.53-7, WinRunner, TFS Team Foundation server, IBM Rational Performance Tester, Requisite Pro, Segue Silktest, Scarab (Defect Tracking), MS Windows 10/7 (64 & 86)

APPLICATION SOFTWARE:

Microsoft Teams, SharePoint, MS Office 365, 2019 - 2003; Access, Outlook, PowerPoint, Word, Excel, MS Visio, MS Project, Oracle, FileNet, AWD; Automated Work Distributor, Vantage One, Lifecomm, PVCS; Version Control, Lotus Notes, Adobe Acrobat. OCR; Omni Page, WinZip, POS Software; The Edge, Restaurant Pro

EXPERIENCE:

Yale University – New Haven CT 2/2020 – 7/2020

Role: Consultant Tester

IAM Team; identity Access Management: testing security

Functional Testing, Accessibility testing

Testing of various security methods and procedures; DUO,

Testing implementation of Microsoft Azure: self Service Password Reset

Identify and escalate risks and gaps

Atlassian Jira; Kanban board, MS Teams

United Health Group – Optum, Hartford CT 8/2019 – 12/2019

Role: Consultant QA Lead – E2E Integration testing

Leading and delivering programs to production with quality

Day to day accountability for testing activities

Identify and escalate risks and gaps

Perform Analytic and Metric reporting

Develop test plans, testing timelines, tasks, Integration testing

Coordinates data needs and execution with QA Teams & applications

Coordinate with vendors, data needs, clarifications, defects

Independent consulting, Various Clients, Hartford County 11/2018 – 8/2019

Role: IT Technical Analyst

Face to face & virtual (remote) desktop support

Problem analysis & customized solutions for various issues

Hardware builds, diagnostics, repairs, Imaging of PC, configuration

Installation of multiple applications; office, Anti-virus,

Server setup, with multiple desktops

Wells Fargo, Remote 2/2018 – 9/2018

Role: Business Analyst - Network

Automated Security Testing; Selenium IDE

UFT framework within ALM, VBScript

Channel Secure Security testing, CA SiteMinder TestTool, Fiddler

Perform User Access reviews,

Up to 30 applications a day; Cloud based Intranet and Internet

Infrastructure Testing; middleware

API Testing and Browser Testing

Tracking testing requirements and status in SharePoint

Agile quality assurance testing

Lincoln Financial Group, Hartford CT 12/2013 – 2017

Role: QA Manager, (Micro Focus) HPE Tools Administrator & Application Support

Extensive leadership experience including on-shore and off shore models

Working with Outside vendors to determine root cause

Support Implement automation frameworks within ALM

oRaptor; JSON, JAVA, Selenium WebDriver, Javascript

oUFT frameworks;

oImplementing functional automation testing in Agile environments

Responsible to design and implement automation functional regression test initiatives

Growing automation coverage for each application

QA Training for User cases, wireframe, test case design and documentation

Web-based testing, including content management systems

SharePoint testing; including content, roles permissions

Lead and monitor test planning and execution

Leading automation efforts and teams with agile and waterfall methodologies

QA reviews and audits; high level reviews of QA Team practices and procedures

Infrastructure; New updated Operating Systems, Patches, Hardware changes, Database, Datacenter migrations

Reporting and resolving UFT issues with HPE

Performance Center/Load Runner scripting, guidance and support

Consistence for testing efforts across the enterprise;

Develop policy and standards for testing and automation

Proper use of automation tools

ROI Return on investment for automation projects

TFS, Team Foundation server, installations, setup, and administration

Manual and Automation Mobile Testing (Android/iOS/Mobile Web)

Administration, support and use of Perfecto Mobile (MobileCloud Platform)

Work with various teams to help identify automation potential

Weekly team meeting to track progress and issues

Performance Center upgrade & support including security issues

Quality Center upgrades from version 11 to ALM 11.52

Created SQL queries to analysis and extract data and various Reporting and analysis

XML script and review for errors and maintenance

Setup and maintenance of various interfaces, bridges, including JIRA

Role: Consultant – ALM/Quality Center Administrator 5/2011 -12/13

Daily Support of 2900 end user’s issues, with various testing tools

Mentoring and training end users

Quality Center upgrade from version 10 to 11

Support QTP conversion to UFT

API Testing and Browser Testing

Public Consulting Group, Windsor CT 3/08 – 12/10

Role: Quality Assurance Team Lead

Performance testing, IBM Performance Tester

Testing SharePoint applications, .Net framework

Data Verification, Client uploads, validation rules to improve data quality

SQL queries to validate data and create test

Web testing, API testing; Java, .Net, Silverlight

Testing; content management systems

Clarify business requirements

Log test results, QA Metrics, provide feedback

Microsoft Reporting Services

Test case design wireframe design and testing

User acceptance cases design, and testing

Previous Experience

ING, Windsor & Hartford CT 7/05 – 12/07

Role: Consultant – Quality Assurance Manger & Engineer

Tickets.Com 03/03 – 09/03

Role: Consultant – Quality Assurance Engineer

Phoenix Life Insurance Company 03/01 – 11/02

Role: Consultant – Quality Assurance

MassMutual 09/97 – 12/00

Role: Quality Assurance Engineer

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