Manager Service

EMPLOYMENT DETAILS

Bootlegger – Stellenbosch

FEBRUARY 2018 – NOVEMBER 2019

Head Barista and Bartender

• Manging the bar according to the Bootlegger standards

• Maintaining stock levels to prevent shortages of critical items and to ensure the availability of all menu items

• Hiring and training of staff to ensure skills development and quality service

The Bungalow – Clifton beach Camps Bay

DECEMBER 2015 – MAY 2017

Supervisor Bar Mixologist and Bartender

• Reimagined classic cocktails, providing a new culinary spin on mojitos, manhattans, martinis and other drinks which remained top-sellers

• Provided patrons with superior service and an enjoyable, memorable experience

• Recommended and led training on improvements to bar inventory management, precision pouring and waste reduction that were crucial to lowering liquor costs

Sotano Restaurant & Bar – Mouille Point

JULY 2014 – NOVEMBER 2015

Bartender and Barista

• Conducted product inventory

• Followed bar recipes to deliver consistent drink quality, controlled costs and maximised guest satisfaction by being attentive

• Displayed friendly, outgoing and energetic behaviour to create a warm, fun atmosphere for guests

• Consistently exhibited a calm demeaner during periods of high volume and unusual events to keep the bar operating smoothly by setting a positive example for the shift

Slaley Wine Farm Restaurant Bar – Stellenbosch

JANUARY 2012 – DECEMBER 2013

Head Bartender and Waitron

• Thoroughly explained the characteristics and descriptions of wines to customers

• Assessing customers’ needs and preferences and making appropriate recommendations

• Manage cellar inventory and assisted Master Sommelier when determining which wines to include on tasting list WELCOME

TSHANI

MWAMBA

INFO

Name

Welcome Tshani Mwamba

Adress

111 Dermont

34 Molteno Road

Stellenbosch

7600

078-***-****

Email

*******@*****.***

REFERENCES

Yvette Visagie

072-***-****

Bootlegger Stellenbosch

Clance Gano

078-***-**-**

The Bungalow

Sharif Clark

084-***-****

Sotano Restaurant Bar

Ken Mbaya

071-***-****

Slaley Wine Farm

AWARDS

Bootlegger SA

Barista for 2019

3rd runner up of 200

particpants

Bar Monique, DR Congo

2003 – JUNE 2005

Manager

• Monitoring products that are back in stock

• Forecasting the sales of products and ordering accordingly

• Checking the movement of products and maintaining availability of all items

• Managing relationships with suppliers

• Tending to customers and listening to their complaints and suggestions EDUCATION & TRAINING

Training and Education

• Barista – Bootlegger (2019)

• - Y2K College CPT

• Cocktail Master – Shaker Bar School

and Events (2016)

• Food and Beverage Management

– The Bungalow (2016)

• Cocktail training -World Class

Cocktails (2015)

• Mixology – Liquid concept,Le Monin

(2014)

• Tasting Room Assistant Training –

Elgin Ridge Wine Farm (2014)

• Draught Master Training – CBS

Newlands (2014)

• Photo Voltaic – Green panel Installer

(2013)

• Electoral Counting Agent –

Independent National Electoral

Commission (2005)

Computers Skills

• MS Packages Email and Word

Processing

• Hardware Repairs

• Computer Literacy

• ComTIA A+ (IT technician)

Language Skills

• English

• French

• Lingala

Tertiary Qualifications

• Diploma Trade and Transport - 2017

• Trade and transport, Customs, Air, Sea and Core freight Secondary Qualifications

• Graduated from Institutede Badiadingi 2003

• Bookkeeping Computability, Mathematical Stenography, Physical Education, History, Geography, Science and Psychology

Contact this candidate