Financial Analyst Customer Service

Ushma Andharia

*** ********* **, ***** ****, TX, 78665

Email: *********@*******.***

Phone: 512-***-****

EDUCATION

Johns Hopkins Whiting School of Engineering

Master of Science in Data Science Jan 2021- Dec 2023 St. Edward’s University Austin, TX

Bachelor’s in business administration Dec 2011

GPA: 3.8 / 4.0; Magna Cum Laude

• Major: Business Administration

• Delta Mu Delta Honors society; St. Edward’s New College Dean’s List; St. Edwards Scholarship award; New College Honorable Mention List at St. Edwards University Spring. EXPERIENCE

Arthur Financial Services Austin, TX, USA

Financial Analyst Mar 2012 – April 2017

• Determined Business Enterprise Value and Equity Value of total $12.4 billion for financial reporting and tax purpose

• Analyzed revenue drivers, historical financial performance and key assumptions in building the 5-10 year financial projections for the company

• Performed financial analysis, financial modeling, company valuations utilizing comparable company analyses, discounted cash flow analyses

• Interacted with upper level management to understand the business of the company and industry dynamics.

• Conducted in depth industry and company research for comparable company analysis Investment Banking Institute Dallas, TX, USA

Analyst Trainee Jan 2011 – Feb 2011

• Completed a four-week intensive course on financial analysis, valuation methodologies and advanced financial modeling

• Performed company valuations utilizing (i) comparable public company analysis, (ii) precedent transactions analysis and (iii) discounted cash flow (DCF) analysis

• Built fully integrated financial statements projection model, LBO model, accretion/dilution merger models, including ability to run operational and capital structure sensitivities within models and data tables for sensitivity analysis Jet Airways Mumbai, India

Customer Service Manager Aug 1998 – Jul 2007

• Communicated extensively with cross-functional departments and management to ensure all necessary functions were completed prior to flight takeoff

• Managed a team of 45 customer service personnel in a multi-base operation and trained over 30 customer service staff on the use of reservations and flight management software

• Nominated for merit award “Customer Service Excellence” for the years 1999 – 2000 ADDITIONAL

Skills

• Capital IQ, Bloomberg, Factset, Oracle 9i, C++, MS Excel, PowerPoint, Word. Languages

• English, Hindi, Marathi, Gujarati Fluent

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