JANNETTE A. HERNANDEZ
**** ******** ***** **. *******, MD 20735 · 626-***-****
Email · adjw03@r.postjobfree.com
Bachelor’s in business administration and master’s in science of Education. With 30+ years of experience in Customer Service/Sales/Cashier, Data Entry, Human Resources, Kinder Garden and Elementary Teacher. Excellent at juggling multiple tasks and working under pressure. Familiar with Word, Excel, and PowerPoint.
EXPERIENCE
DATES FROM: JAN 2020 – TO: NOV 2020
CAREGIVER COORDINATOR, REGENCY GRAND SENIOR LIVING OF WEST COVINA
• Maintains residents’ records daily in a timely manner and in accordance with company policy and procedures; reports any changes in resident’s physical condition and/or behavior, and visitors; observers and reports the health and emotional condition of each resident; and promptly reports all reports to the supervisor
• Assists residents with their daily-living such as bathing, dressing, toileting, and transferring-and-getting to and from activities; escorted them to the lounge and dining room
• Assists residents in memory care with their individual meals DATES FROM: 2010 – TO: 2016
QC, BLOOMFIELD/CONAGRA FOODS
• Quality Control
• Packer
• Machine Operator
• Mixing
• Labeling
DATES FROM: 2006 – TO: 2009
GENERAL MANAGER, SOUTH EAGLE TRANSPORTATION
• Data Entry
• Calling New customers
• Administrative Paperwork
• Improve efficiency and increase profits
• Improved overall business functions
• Managed budged
• Developed new strategic plans
• Communicated business goals
2
DATES FROM: 2000 – TO: 2006
LEAD/HEAD CASHIER, FACTORY 2 YOU STORES
• In charged of other cashiers
• Recruiting and training staff
• Assigning task
• Scheduling shifts
• Collecting cash/reconciling cash with receipts.
• Coordinating department sales
• Supporting management
• Ensuring sales quotas are reached
• Test if employees has management potential
DATES FROM: 1996 – TO: 2000
KINDERGARTEN AND ELEMENTARY SCHOOL TEACHER, LA SAGRADA FAMILIA
• Evaluate, and assign lessons
• Prepare and graded test, maintain classroom discipline
• Introduce children to mathematics, language, science, and social studies
• Organizing learning material and resources
• Designing and following a complete teaching plan
• Observe and evaluate student’s performance
• Enforce classroom and school rules
DATES FROM: 1995 – TO: 1996
LOGISTICS COORDINATOR, TRIBUNAL SUPREMO ELECTORAL
• Overseeing all supply chain operations
• Organizing and managing inventory, storage, and transportation
• Analyzing and optimizing logistical procedures
• Reviewing, preparing, and routing purchase orders
• Monitoring shipments, costs, timelines, and productivity
• Addressing and resolving shipment and inventory issues
• Liaising and negotiating with suppliers and retailers
• Answering customer queries
DATES FROM: 1992 – TO: 1994
SECRETARY, UNIVERSIDAD ALBERTO MAFERRER
• Research and interprets faculty policy issues
• Legal implications and interpretations
• Oversees and coordinate official university ceremonial everts
• Appointments and reports
3
DATES FROM: 1988 – TO:1991
HUMAN RESOURCES SPECIALIST, SIMAN STORES
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating
• Explaining human resources policies, procedures, laws, and standards to new and existing employees
• Ensuring new hire paperwork is completed and processed
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotions, opportunities
• Addressing any employment relations issues, such as work complaints and harassment allegations
• Processing all personnel action forms and ensuring proper approval
• Analyzing job duties
• Writing job descriptions
EDUCATION
FEBRUARY 1988-1991
BUSINESS ADMINISTRATION, COLEGIO GUADALUPANO
• GPA: 3.5
• REVELANT COURSEWORK: coursework in financial and managerial accounting, management, business statistics, marketing, and microeconomics. FEBRUARY 1992-1995
SCIENCE OF EDUCATION, UNIVERSIDAD FRANCISCO GAVIDIA
• GPA: 4.5
• REVELANT COURSEWORK: coursework teaching of science and non-science, social science, and some pedagogy.
SKILLS
• Time management ability
• Computer expertise
• Fluent in Spanish, learning English
• Account management
• Product and service knowledge
• Client acquisition strategies
• Sales closing
• Client focused
• Quick learner
• Results-oriented