MICHAEL ROBINSON

adjvyi@r.postjobfree.com

***** ****** ****** ***** **** 832-***-****

Katy, Texas

Linkedin: https://www.linkedin.com/in/michaelrobinson-14137a22

Summary

As a Senior Linux System Administrator / Senior LINUX Engineer provided support for production/development systems. Assisted in deterring root cause, Worked on new server builds. Worked on Install of patches and worked on security related issues. Help support oracle, VERITAS, AWS, Service guard and LVM. Help to plan server migrations and implementations. Helped to support Internal and external customers, supported the following OS vendors Red hat Linux, Solaris, VMWARE, Virtualization and AWS cloud. Supported all hardware vendors, using tools Service now and change management. Basic Scripting, Ansible, VMware 6.5 and VMware 6.7

PROFESSIONAL EXPERIENCE

(EGS contract) Beacon Health options Houston, Texas August 2020 – Current

Title: Senior LINUX Administrator/SME LINUX Lead

Serve as SME lead on the LINUX operating system

Build and Deploy new VM quest on REDHAT 7.8 and 8.2 servers under VMware 6,5, VMware 6.7

Worked on building Ansible Master server and Ansible master managed host for playbooks with the team

Worked on installing and configuring GFS 2 filesystems and High Available (HA) software

Worked on creating XFS filesystems

Work with the project managers and team on the server build out specs and make suggestions as needed.

Worked with application teams to get Samba shares configured

Attend daily team stand up meetings to give status of the project with the team and project managers.

Assist in Informatica configuration and install

Assist Oracle team with configuration and installs as needed

Worked on applying Linux patches and security advisory patches.

Worked on training of peers on the Linux system

Assisted in putting together Documentation for the team on support issues.

Provided day to day support on REDHAT

Assist with setup and configuration of what’s up gold application.

SunGard Availability Service Houston, Texas March 2017 – February 2020

Title: Tier 3 Senior UNIX System Engineer for Solaris, AIX, HPUX, Centos, LINUX, AWS and Vmware

Responsibilities:

Working on Incident and Problem Management via itask or ptask tickets in Service Now

Doing Root Cause Management via RCA tickets in Service Now.

Work on on-call rotation with my team, assisting on P1 escalation calls to the Senior UNIX Tier 3 team.

Review Change Requests for clients and write up change plans for requests to be executed and validate the requests or functions.

Assist in Peer Review of changes from other team members.

Execute changes as per company agreement with its external clients.

Communicate with Customers via phone or email about changes to their systems.

Document all changes in tickets or via email with customers, teammates and management.

Write up and revision of change plans for patching the OS (HPUX, Solaris or Linux), adding of disk space or printers, adding users, and making system configuration changes to Linux, Solaris, VMWARE, AIX, HPUX, Centos systems.

Write up change plans or review plans to change Network Information and for the configuration of Firewall rules on Red Hat Linux, Solaris, VMWARE, AIX, HPUX, Centos systems.

Conduct staff meeting to go over upcoming changes.

Maintained and supported a large server environment for several Enterprise-level clients that was made up of over 20,000 servers.

Help plan and patch servers in the remediation of the Meltdown and Spectre bug.

Tier3 Support of AWS customers as requested via service now tickets

Working with deployment team on roll out of Redhat 8.0

Trained on support on VMware 6.7 client.

Help and support HPC customers as requested via service now tickets ( Host private Cloud)

Insight Global (Client: HP) Houston, Texas June 2016 – March 2017

Title: Lead Re-IP engineer for HPUX and LINUX Platform

Responsibilities:

Contracted to rebuild over 4000 HPUX, Linux, SUSE, and VMWARE machines.

I currently hold position as a (SME) Subject Matter Expert on all HP Hardware and Software, Red Hat, HPUX, Solaris, AIX.

Help resolve any issues that came up or were identified by teammates during the build process.

Provide training to junior System Administrators.

Provide updates to management on the build status of servers on the daily turnover report.

Work with management team to check which builds need to be out that day.

Help in assigning the work out to the team and provide updates to teammates and management

Install new Blade and ProLiant DL servers and HP equipment into racks in Data Center, as well as the removal of retired systems.

Run new network cables, Fiber Optic and power cables into the racks in Data Center

Remove OS and data from disk drives using Disk Wipe utilities to achieve the DOD standard.

Building servers with OS Disk and with install Utilities. Re-IP servers previously built Red Hat and HPUX servers with new IP addresses.

Team lead of the Build Team, consisting of: 10 Senior Unix Build engineers, 5 Entry Level engineers, 5 VMware Senior engineers and 3 backup engineers.

Team Lead responsible for 4 Re-IP Engineer/LINUX/HPUX Administrators

Attended Team Lead meeting to get updates to business customers and managers, maintaining good communications with customers on the status of their build projects or work being done.

Also provided written and verbal status of the work from the team to our clients, based on the delivery date requested.

As Team Lead I distributed work out to team members based on their experience, and I checked the status before end of shift of and average of 1,500 builds a week.

As Team Lead, I provided assistance and technical knowledge to the team when needed and kept records of time-off for team engineers and reassigned work if needed.

Built and maintained over 6,000 servers.

JP Morgan Chase Houston, Texas September 2012 – March 2016

Title: Senior LINUX and Solaris Engineer

Responsibilities:

I was a (SME) Subject Matter Expert on all Oracle (Solaris), Cisco and HP Hardware and LINUX, HPUX, Solaris, AIX Software.

Supported over 40,000 systems from vendors like Oracle (Solaris), Cisco and HP.

Responsible for supporting the Top 150 money making applications for Chase bank.

Troubleshot/Repaired hardware errors as well as all Operating System/Application software related errors.

Installed OS patches; apply security patches and any application related patches.

Upgrade all required firmware for all ProLiant servers and Solaris servers

Configured and added SAN to servers using SAN disk array and NAS filers to increase existing disk space or to create new disk file systems.

Worked on opening support cases with REDHAT, Symantec, and Oracle for software related issues with OS or applications.

Worked on Change Management to plan and implement changes to UNIX systems or software fixes as needed.

Worked on Production incident tickets via HP Service Manager.

Worked with Command center on production related escalations and Line of business.

Worked with Backup Team to fix backup related issues.

Researched system errors to locate the root cause of failure and worked on resolving the issues permanently.

Assisted with the configuring and supporting of Solaris versions 7-10

Team Lead over a team of 3 Senior LINUX/Solaris Engineers.

Attended team lead and manager’s meetings to give status of current projects, tickets or changes.

Hewlett Packard Houston, Texas September 2008 – August 2012

Title: IT Developer/Engineer III for HPUX

Responsibilities:

I was a (SME) Subject Matter expert on all HP hardware and Software, Red Hat, HPUX, Solaris,

Supported over 30,000 systems from HP.

Responsible for supporting the top internal applications at HP’s computer manufacturing facility.

Troubleshot/Repaired hardware related failures on all HP model servers and Integrity blades.

Troubleshot all Operating System/Application software related errors.

Determined what needed to be fixed and worked with customer to fix all issues.

Installed OS patches; applied security and application related patches.

Upgraded the system firmware for all models of Hewlett Packard Server and Storage hardware.

Worked Change Management to plan and implement changes to system or software as needed.

Assisted various team members as a knowledge resource to promote a good understanding of troubleshooting techniques/process to help get consistent problem resolutions.

Designed, configured and added a SAN to our servers in order to increase existing disk space.

Provisioned new user accounts and groups using our LDAP software and on our NIS supported systems using the NIS software and tools.

Installed and setup new HPUX workstations and servers and assist in implementing them into production.

Notified on call system administrators of problems with servers or workstations..

Provided assistance to first and second level system administrator support teams.

Helped to maintain and troubleshoot remote UNIX workstations for the client.

EDUCATION

Willow Ridge High School Houston, Texas 1984

Red hat Virtualization RH318

VMWARE VSPHERE install, configure and manage V6.7

Completed taking AWS Sysops Administrator Associate class online by A Cloud Guru

Currently learning and reading the book: AWS System Administrator

Linux Red Hat Administration and Advance Administration 7.0

Linux troubleshooting

Accelerated Linux Administration for experienced HPUX or Sun Solaris Administrators

HPUX - Hands-On Logical Volume Manager and Mirror Disk/UX

HPUX- System and Network Administration 1 & 2

HPUX-Partition Management NPAR/VPAR

HPUX – Service Guard I, Service Guard II Disaster Tolerance, Continental cluster CFS and Oracle RAC

HPUX – Cell Hardware support

HPUX OMNI Data Protector 5.0, 5.5, 6.20

HPUX VERITAS Volume Manager and cluster Server 5.1 for Solaris

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