VANESSA TUTILLO
Address: Brooklyn NY ***** Phone: 347-***-**** Email: *******.***********@****.*****.****.***
Summary of Qualifications
Strong verbal and personal communication skills.
Decision making, critical thinking.
Self-motivated, initiative, maintains a high level of energy.
Accuracy and Attention to details.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
Organization and prioritization skills.
Problem analysis, use of judgment and ability to solve problems efficiently.
Education
LaGuardia Community College, Long Island City, NY Expected Graduation: August 2020
Associate in Travel, Tourism, and Hospitality Management, GPA: 3.61
Experience
LaGuardia Community College, Long Island City, NY 2/2019 - 4/2020
Office Assistant / Business and Technology
Assist staff with day to day office duties and special projects as needed
Provides administrative support to management team with emerging projects as needed.
Provide assistance with typing documents on Word, Excel and Blackboard system.
Enter and maintain files, paper based and data systems.
Assist in planning and implementing the daily program under the direction of the Head Teacher.
Assist the Head Teacher in other ways as requested.
Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstration.
LaGuardia Community College, Long Island City, NY 9/2019 - 2/2020
Stud. Affairs-Stud. Life & Dev/ Office Assistant
Represents the department and promotes Campus Life activities by tabling at campus-wide programs
Promotes national voter registration each term through tabling in buildings across campus and at special events
Assists with the promotion of the Student Government Elections to the campus community
Distributes flyers and maintains the department’s bulletin boards including, but not limited to The Women’s Center/ LGBTQIA Safe Zone Hub, the SGA Study Hall and the Multicultural Exchange
Greets visitors to the department in person, via phone or email promptly and with a professional demeanor
Participates in light administrative support by making phone calls, photocopies and assists in other outreach efforts when instructed
Conducts campus tours to prospective students
Tracks event attendance by inputting information into SEMS (Student Engagement Management System) for all affiliated areas and groups connected to Campus Life.
Responsible for assisting with the preparation, hosting and clean-up of departmental events
LaGuardia Community College, Long Island City, NY 3/2018 - 8/2019
Computer Lab Assistant / Information Technology Service
Assist students with their computer work using different software applications.
Maintain and organize the computer labs, work under supervision of the Senior Tech
Provide timely and effective delivery of service to students.
Adheres to uniform performance standards and efficient methods of work.
Have computer knowledge.
Microsoft Word, Excel, PowerPoint, Blackboard, Cuny First, Internet
Good personal skills and good attendance.