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Assistant Customer Service

Location:
Sunnyvale, CA
Salary:
60,000
Posted:
February 02, 2021

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Resume:

Taylor Noble

(***)*******

adjvt0@r.postjobfree.com

linkedin.com/in/taylor-noble-0a3940112

SUMMARY

Highly motivated graduate from the University of Oregon, with a BS in Human Physiology and a minor in Chemistry. Hands-on professional experience working in an accounting/finance firm, hospital and clinic setting, as well as 4+ years of customer service positions. Routinely recognized as a top performer as an individual contributor within team environments. Personal strengths range from focused attention to details to independent organizational skills highlighting time management efficiencies enabling me to quickly adapt to a changing environment. Seeking opportunities in project coordinating. EXPERIENCE

Tax Processor Seiler LLP February 2020 - Present

• Assist CPA's and Partners in preparing and processing tax returns

• Utilize electronic resources and systems (GoFileRoom, XCM, and GoSystems)

• Verify completeness when processing returns and filing of applications

• Perform administrative tasks such as scheduling, creating, and mailing on behalf of partners

• Maintain detailed, sensitive and highly confidential files while ensuring files are accurate and up to date Achievements: Successfully generated 100+ tax returns for Corporations, High-Net-Worth Individuals, Trusts, and Partnerships within strict tax deadlines in a fast paced, high stress environment HIV Alliance Intern HIV Alliance February 2019 – June 2019

• Entered and analyzed data to help determine the effectiveness of the Needle Exchange program

• Worked closely to distribute clean needles and educate community members with limited access to resources to address long-standing problems of spreading disease

• Created kits with supplies to safely reduce the risk of HIV/AIDS and overdose Achievements: Educated and increased communications to encourage safe practices in harm reduction in a non- forceful way. Gained invaluable customer service experience Teaching Assistant University of Oregon January 2019 – March 2019

• Graded and entered student assignments for lower division Human Physiology course

• Provided students with feedback to use for improvement

• Utilized resource website tool, Canvas to accurately log student's grades and assignments for reporting and data analysis

• Provided timely updates to the professor on grades and student problems

• Devoted special emphasis to punctuality to consistently maintain timely data records Achievements: Successfully graded and accurately entered over 200+ assignments and tests for the quarter Dining Service Assistant, Cashier University of Oregon October 2017 – June 2019

• Assisted the training of new student employees

• Provided exceptional and friendly customer service in the Fresh Market café dining hall for on- campus residents

• Coordinated with food preparation staff for time plating and delivery of meals to students and employees

• Assisted with processing payments for meals delivered Dietitian Intern Stanford Hospital June 2018 – August 2018

• Shadowed three different pediatric dietitians at Stanford Hospital in a variety of departments including in/out- patient oncology and gastroenterology

• Assisted dietitians evaluate patient’s medical history and nutrition records Tennis Coach and Owner TJ’s Tennis June 2014 – June 2017

• Co-founded TJ's Tennis to teach and coach basic tennis techniques to youth and teenagers

• Designed and maintained a website for scheduling lessons and communication of organized activities

• Coached and demonstrated basic tennis techniques and educated sportsmanship through drills and games while promoting a positive environment to increase enthusiasm

• Taught proper physical conditioning for maximum endurance, health and safety and drive performance improvements

EDUCATION

B.S. in Human Physiology, Minor in Chemistry University of Oregon September 2015 – September 2019

• Relevant Coursework: Anatomy, Physiology, General Chemistry and Lab, Organic Chemistry and Lab, Biology, Biochemistry, Medical Terminology, Biostatics, Physiology of Obesity, Metabolism and Nutrition Other Courses:

Introduction to Computer Science Canada College January 2020 – May 2020 SKILLS

• Microsoft tools – Word, Excel,

PowerPoint, Outlook

• Adobe

• GoFileRoom

• XCM

• GoSystems

• Canvas

• Adaptable

• Quick Learner

• Analytical

• Organized

• High attention-to-detail



Contact this candidate