Customer Service Quality

Israel Guaman

* ******* *****, ******* ** ***** – 973-***-**** – *************@*****.***

OBJECTIVE

Driven and detail oriented professional seeking for any type of psychology opportunity so that I may utilize my several years of experience in customer service & conflict resolution to aid the community.

EDUCATION

William Paterson University, Wayne, NJ

Bachelor of Arts Expected December 2020

Major: Psychology

Minor: Criminal Justice

RELEVANT COURSEWORK

Abnormal Psychology

Intro Counseling/Psychology

Community Psychology

Perception of Psychology

Criminal Investigation

Policing

Criminology

Psychology of Law

WORK EXPERIENCE

Uniqlo, Wayne, NJ

Associate July 2017 – Present

Perform quality checks on products and parts.

Package finished products and prepare them for shipment.

Shovel, sweep, or otherwise clean work areas.

Determine work assignments and procedures.

Supervise assemblers and train employees on job procedures.

Complete production reports to communicate team production level to management.

Clarify customer inquiries and or needs related to the store or merchandise.

SKILLS

Computer: Microsoft Word, Excel, PowerPoint, Video

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