Manager Office
Resume:
Gcobisa Mbana
Fairdale,
Mfuleni
7100
**************@*****.***
PERSONAL
INFORMATION Surname: Mbana
Full Name: Gcobisa
Gender: Female
Race: Black
Nationality: South African
Date of Birth: 04-03-1995
Identity Number: 950**********
Disability: None
Languages: English and isiXhosa
Current Location: Houtbay
Marital Status: Single
SKILLS & ABILILITIES Analytical, Problem Solving and decision-making skills Excellent interpersonal and communication skill (written & Verbal) Logical Thinker
Report and academic writing
Task Orientated and deadline driven
Team Building Skills
EDUCATION Diploma in Office Administration ( Northlink College) Completed Business practice
Communication
Life orientation
Mathematical Literacy
Office Data Processing
Office Practice
Personal Assistance
Diploma in Public Management (False Bay College) In progress Management Communication
Introductory Accounting
Computer Practice
Public Administration
WORK EXPERIENCE
Company NSFAS
Position TVET Support Administrator
Duration 15 April 2018 – 30 September 2020
Responsibilities:
Institution and Internal Support
Attend to all student queries related to funding from both internal and external stakeholders
Maintain an issue log – track and ensure resolution for closure Processing of Institution data
Ensure submitted data is recorded and processed
Load academic results and registrations on the NSFAS portal
Communicate reports to colleges - successful and exception for issues to be resolved
Processing of appeals for approval by the team leader and manager Monitoring and Reporting with Colleges
Provide weekly reports: Applications status report, Appeal reports, Funding reports, SOP reports and Payment reports to all 50 TVETs
Provide reports for exceptions: duplicate students, duplicate registrations to all 50 TVETs
Follow up with colleges on all exception in order to resolve
Maintain contact list of TVET colleges and ensure all internal staff are keep up to date
Loans & Bursary Department
Evaluation of student’s application on Case Management
Capturing student’s application form on the online platform
Recording and evaluation of acknowledgement of debt forms for Historic Debt
Funders Department
Follow up with Prefunders (DMV, TRS, Fundza etc.) for the submission of registration templates for prefunded students
Loading of prefunder student registrations
Provide Prefunder Registration Loaded Report
SAPS Administration Work
Position Detective Admin
Duration 03 July 2017- 29 July 2017
Responsibilities Filling case and incident reports Preparing various station reports and documentation for court cases - these documents include crime reports incidents reports, investigation reports, case fillings, warrant affidavits etc.
Company Pep Store
Position General Worker
Duration 6 December 2016-18 January 2017
LEADERSHIP I am a self-motivated individual with eagerness to learn and I function well under pressure as well as individual level, so to be able to groom in a profession. I have pleasant positive and outgoing personality. REFERENCES Phumla Tshilenge
Senior Manager (TVETs)
SAPS Houtbay
Mr Mayipheli
Detective Administrator
Pep Store
Rodney
Manager,
Contact this candidate