Engineer Project
Resume:
Amit Mahajan
**********@*****.***
Toronto, Ontario, Canada
Synopsis
●Technically oriented QA professional with over 13 years’ experience in reflecting strong leadership experience coupled with sound exposure in leading Functional and Automation testing
●Adept in understanding the role of testing within the software development lifecycle and business-related project constraints, and effectively advocate for the best possible product quality within those parameters
●Participated in creating test plans, test artefacts, test data, procedures, and test cases for manual and automated test scripts for assigned projects
●Proficient in managing the functional & automation teams in terms of technical direction and mentorship
●Extended expertise in Automation, Performance, Functional, REST APIs, Database, Mobile, Integration and Regression Testing
●Exhibited competencies in leading implementations, facilitating requirements gathering, solution delivery, client reporting, training, problem diagnosis, troubleshooting and resolution
●Worked on different domains: Health and Welfare, CRM, Retail, Insurance, Ticketing and FinTech
Technical Expertise
Ar code readers
Professional Degrees, Courses & Certifications
B.Tech. (Information Technology) from ACET, PTU in 2006
Certifications
RPA Advance developer (UiPath)
AWS Certified Cloud Practitioner
ISTQB Foundation
PSM 1(Scrum Master) from Scrum.org
TOSCA (AS1, AS2 and TDS)
HP UFT and QC
ITIL v3
Certified Salesforce Admin
Career Progression
Fintainium, Markham, Canada
Designation: Test/UAT Lead Jan 2020 – Till Date
Project: AP/AR workflow and payment automation solution Team Size: 7 Testers Client: Base team and multiple clients Role: QA /UAT Lead Project Description: Fintech SAAS solution to enable billers and payers to control the way they make and receive payments by providing the most innovative and wide-reaching selection of payment methods. Convert legacy paper-based invoicing and payment processes to real-time electronic systems that provide the rapid exchange of data, increasing overall productivity and cash flow
Project-specific responsibilities:
Leading the QA team based out of US and India
Responsible for setting up of QA and UAT processes in a startup environment
Acting as the UAT lead and working closely with the clients and the Base team
Making sure project strictly follows the SCRUM process and acting as the secondary scrum master
Closely worked with partners and vendors to make sure that all deliveries are on time
Responsible for Release management activities, handling releases, close coordination in test execution, management, and control
Responsible for Test estimation, Test planning, Test strategy, and Test scripts design
Participation in bug review meetings to explain and prioritize issues with PMO, Development and Product Managers
Giving Product/Release demos to the sales team
Responsible for testing integration with accounting software’s like QuickBooks, NetSuite etc.
Responsible for testing payment batch files, check generation and other payment methods like ACH, Credit card and virtual cards
Audience View, Toronto, Canada
Designation: Automation QA Aug 2019 – Jan 2020
Project: Ovationtix Team Size: 5 Testers Client: Base team and multiple clients Role: QA Lead/Individual Contributor/Customer Support Project Description: It is an all-in-one ticketing, fundraising, CRM and marketing solution that allows live events organizations to increase revenue, improve engagement and streamline operations
Project-specific responsibilities:
Working with the Test Manager, providing direction and strategy to the team for the product or LOB to improve testing practices and become more efficient
Handling the QA offshore team which is based out of India
Creating/Enhancing the QA Automation Framework
Incepting the performance testing roadmap for the product using the latest technologies
Creating performance testing scripts using JMeter and integrating the tests with live monitoring and reporting tools
Testing the user stories and following the complete Agile process
API testing, Payment Gateway Testing, Devices testing (physical scanners, bar code readers etc.) related to the ticketing world
Assisting the customer management team in resolving the issues found by the Client and following the incident management process through Zendesk
Xceedance Infotech, India
Designation: Lead QA Oct 2015 – July 2019
Project: XPAS – Policy administration system Team Size: 6 Testers Client: Base team and multiple clients Role: QA Lead/Individual Contributor Project Description: A policy administration system is used to manage several core processes including rating, quoting, issuing, binding, endorsements, and renewals
Project-specific responsibilities:
Test Strategies, Test Plans and Test Cases
Defining Acceptance Criteria/Testability
CI/CD with Jenkins
Cross Browser testing
User Story Testing
Manual, Automation, Mobile and API Testing
Tracking and Closing Bugs
BDD testing using Cucumber
Encore Capital Group, India
Designation: QA Lead Feb 2013 – Oct 2015
Project: Tax lien management system Client: Propel Financial Services, USA Role: QA Lead/Individual contributor
Project Description: In Tax lien, Salesforce CRM was used to track all the loans given to an individual against his property and to find the leads for the same
Project-specific responsibilities:
Testing in small sprints (2 – 4 weeks)
Testing Strategy, User Story Generation
UAT, System and Regression Test Scripts
Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, & Campaigns
Scrum meetings
Validating Salesforce CRM functionalities
Tested data migration through Apex Loader
Tested various page layouts, user permissions, validation rules, triggers etc.
Dunnhumby India Pvt. Ltd., India
Designation: Senior Test Analyst Dec 2010 – Dec 2012
Project: SHOP POS and Loyalty Client: Multiple clients Role: Senior QA Analyst
Project Description: The shop is a SAAS portal giving you access to Clubcard and POS insights through automated reporting system used by many retail companies and manufacturers like Tesco, Kroger, Coca Cola etc.
Project-specific responsibilities:
Testing in small sprints (2 – 4 weeks)
Functional Testing
Automation Testing
Agile Testing
Scrum meetings
Mobile testing
User Acceptance testing
Database Testing
Mercer India Pvt. Ltd., India
Designation: Senior Test Engineer Jul 2008 – Nov 2010
Project: Health and benefits Client: Multiple Clients Role: QA Analyst
Project Description: The H&B Web Application was a participant self-service application that allowed employees of Mercer’s clients to enroll in and manage their benefit elections like Medical, Dental, Vision, Accidental etc.
Project-specific responsibilities:
Gave Test Approach and Test Cases walk-throughs to the QA and the Development Teams
Provided quick hits to the Development Team; carried out Integration, Regression, Ad-Hoc and Exploratory Testing
Ran SQL queries to get the test cases; manipulated the database as per the requirements and checked the integrity of the database
Informed Test Lead of any issues that may affect the schedule, budget, or quality of the product or the testing process
Hewitt Associates TDC, Gurgaon, India
Designation: Test Engineer Sep 2006 – Jul 2008
Project: Total Benefits Administration System Client: Multiple Clients Role: Test Engineer
Project Description: TBA is a Mainframe Based Software System used by Hewitt to provide HR related services to its prestigious clients
Project-specific responsibilities:
Configuring and testing the ERP system
Functional Testing
Database testing
Mainframe based system testing
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