Arun Khatri

* ******** **, *******, ** *****

E-Mail Address: adjvru@r.postjobfree.com. Cell: 908-***-****

Accomplishment Summary:

Over 20 years of experience in Vendor management including but not limited to software providers like Microsoft, Adobe, Oracle, SAP. IBM, Salesforce, VMware, Citrix, Redhat, ADP, Bloomberg, Thomson Reuters, S&P, Moody's, D&B Hoovers, etc, Most of this agreement was created as a Global agreement where we have access to assigning the uses.

Adept at communicating effectively with executive, technology, business, risk, and legal audiences.

Solid client-customer relationship management support skills.

Ensure operational excellence via process improvement, people development, customer service, and partnership building across the teams.

Development and implementation of global sourcing strategies for the Information Technology categories, including product/vendor analysis, cost-savings and process improvement, Contract negotiation, Inventory control.

Product replacement and redundant product decommission resulted in annual cost savings of $2M+ each year.

Receive the All-In awards for excellent customer service support and excellence performance awards multiple times from previous employers.

Ensured the business and suppliers are compliant with the Company Procurement And Sourcing Policy Guidelines

Summary:

Expertise in negotiation, drafting agreements, maintaining license inventory by the user and usage, Vendor relationship, financial control, etc, Has a strong Legal, Software, and Financial background.

Managed over vendors, Main tasks were to negotiate the agreement, review the terms and conditions, and provide my guidance to management of the service we receive and how we can utilize our license rights.

Also had individual or group licenses which I was also to relocate to the users who needed those services.

Heavily involved in RFP and testing the replacement of WebEx with ZOOM, MS Teams, CISCO where I provided my software testing, creating the license cost matrix.

Maintained the Data service licensing software using the Financial Information Tracking System (FITS) software tool, where I controlled the accuracy of user licensing requirements.

Managed the software permission tool to grant, modifying, or removing the User Access rights by requesting approval of the software used from user management.

Worked on a weekly report of the new hire software requested and also the user termination list for the software removal.

Maintaining the software inventory gave me a sense of how to negotiate for lower or additional licenses from the vendor and also gave us the right if we should ask for a global license agreement.

Was also provided to create the DocuSign to automate the signature process.

Proficiency:

Contract Management

Inventory Control Manager

Risk Assessment

Category Spend Control Manager

Identity Access Manager

Change Control Management

Contract Negotiation

IT Application

Third-Party Vendor Relationship

Vendor Relationship Management

Third-Party Risk Management

Vendor Management

Vendor Onboarding

Vendor Catalog Product Manager

Procurement and Sourcing

Financial Control Manager

Data Governance

Data Center Control

Market Data Management

Trading Floor Operational Support

Asset Control

Project Manager

Business Analyst

Systems Support

Compliance

Audit

Program Manager Office (PMO)

Help Desk Manager

Disaster Recovery

Business Continuity

Technical Expertise Skills:

SharePoint

Ariba

Clarity

JIRA

SalesForce

Remedy

ITSM

Sybase

FIX Protocol

Exceed

UNIX

Agile

Red Hat

Network

Basel

Desktop

MS Project

Excel

Outlook

Visio

PowerPoint

Hardware

Voice

CISCO

ProcureOne

PeopleSoft

MDSL

FITS

Hoot-N-Holler

AssetSuite

SAAS

FoxPro

Power Advocate

Archer

SEAL

SQL

COMPASS

FieldGlass

IPX

Turrets

ServiseNow

Flexera

eSIM

SUN

Aurora Card

D&B Hoovers

Aegis

Software

Market Data

Moody’s

FactSet

DACS

Bloomberg

Intex

S&P

TradeWeb

Inventory Manager

Charles River

NumeriX

RMDS

Data License

Credit Ratings

Reuters

Aladdin

Courses:

Network + WAN LAN (Design, Installation Maintenance, CISCO routers)

Router configuration

Hands-on TCP/IP, TCP/IP network analysis & troubleshooting

Business continuity planning (BCP)

Solaris 2.X System Administration, UNIX, System shell programming

Disaster recovery planning (DRP)

Accounting Fundamental and Compliance policies

Change Management

Certified People Sourcing Professional (CPSP)

Identity and Access Manager (IAM)

Project Management

Financial Control

Education: Master's Degree, Liberal Arts (Economics and Finance) from Delhi University, New Delhi – India

Professional Experience:

Collabra Consulting – NJ Jan 2020 – Jul 2020

Project Manager, Program Manager (PMO) Consultant at Verizon Wireless

5G MEC network solution implementation

MEC Developer onboarding implementation

IoT Partner revenue share governance onboarding program, using Salesforce, Ariba, Tableau, etc.

Vendor relationship management with SIM manufacture and SKU/s product developers

Involvement in maintaining the VPP (Verizon Partner Program)

Verify partner financial, criminal background check by reviewing D&B Hoovers, internet search, and Aegis reports.

Draft and review Agreements with legal, Cost Assurance, Finance, etc.

Project Management with process improvement

Product Development

Relationship Manager

Managed the documents in a single repository using Sharepoint.

Oversee planning and execution of small to medium-sized projects while collaborating on evolving ideas and discovery of new requirements Identify dependencies, evaluate risks, and communicate status to appropriate levels.

Ensure project deliverables, schedules, and financials adhere to established norms and are managed in alignment with departmental best practices across.

Periodically evaluate performance and develop action plans to ensure achievement of performance goals.

Proactively remove obstacles to drive assigned projects momentum and progress.

Plan and engage necessary resources across the enterprise to ensure successful completion of assigned projects.

Manage vendors who providing services to the project, ensuring it meets the execution milestones and remain within the funding estimates.

Prepares all project status reports and documentation to keep project sponsors informed of project progress and potential risks/roadblocks so they can take appropriate action.

Managed the project plan using MS Project

Lead cross-functional project teams, ensuring the project plans are defined and delivered on time.

Ensure all statuses of objectives, deliverables, issues, and updates are clearly and consistently delivered at the working team, management team, and senior leader levels.

Manage partnerships with cross-functional teams both within and external to the Product team.

Maintain the product vision and strategy and effectively communicate that vision to the project team.

Identify and drive new ways that best-in-class E2E experiences can be leveraged within existing and future customer engagements.

Responsible for product vision, roadmap, and delivery. Conceptualized, conducted customer research, socialized, and drove development for strategic features.

Developed content portfolio strategy/execution through product definition, partner management, business development.

Response to RFI, RFQ, RFP

Indotronix International Corporation – PA Apr 2019 – Oct 2019

Procurement and Sourcing, IT Vendor Manager Consultant at PPL Corporation

Track the lifecycle of contracts for third-party outsourced services (MSP) and partner vendors providing IT products and services key to the success of the company

Develops IT strategic initiatives with IT stakeholders (i.e., meet with stakeholders, plan strategic sourcing, implement RFI/RFQ/RFP processes, etc.). Create short/long term strategic plans for globally managed services

Assess the supplier risks and provides recommendations for mitigation with engaging the Cyber and Corporate Risk management team to ensure the firm is fully protected by review the vendor risk assessment, audit of compliance SOC 2, SIG, report focus on a business's non-financial reporting controls related to security, availability, processing integrity, confidentiality, and privacy of a system.

Leads and executes competitive bids via the Power Advocate tool to create and release the RFP’s and monitor activities of multi-million dollar renewals award to completion

Manage the full strategic sourcing lifecycle for technology strategic sourcing initiatives, including partnering with Subject Matter Expert (SME) teams, defining the scope and identifying requirements, conducting the competitive bidding (RFx) process, vendor evaluation, and negotiation of pricing and contract terms with the strategic procurement and sourcing processes, including gathering the payment history by running Ariba tool query to select the supplier with the payment history and market analysis, demand management, and forecasting, formal tenders, evaluation of offers, contract negotiation and proposal of contract award and implementation

Build and maintain strong partnerships with key stakeholders and clients

Managed program/Project planning, implementation support, spend analysis, and development of Change management materials using ServiceNow

Managed and created Change Management policies, procedures, coordinating training, etc

Apply industry practices to design and implement procurement sourcing strategies to support business needs

Identify and support effective strategic sourcing and category management strategies for specific technology spend categories, including software, hardware, technology-related professional services, emerging technology, and contracted market data through the use of spend analysis, market analysis and business intelligence, requirements gathering, stakeholder relationship management, and client engagement

Serve as a resource to identify qualified suppliers that can meet the strategic objectives, business needs, and policies

Provide support for the implementation and change management of procurement and sourcing technology using Asset suite, Ariba and Power Advocate with the sourcing strategy and process of Supplier efforts of benchmarking performance measurement.

Project Manager and Program Manager Office (PMO) to the implementations Power Advocate, Asset suite, etc.

Ensure that supplier diversity considerations are involved in the category and procurement and sourcing strategies, sourcing project planning, and implementation and support the supplier diversity program

Introduce ideas to drive operational improvement, best practices, and continuous enhancement of the PVM function.

Execute, prepare contracts in collaboration with the legal department and other specialist departments as being the Global Category Manager in the development of sourcing and supplier strategies

Ensure the business and suppliers are compliant with the Company Procurement And Sourcing Policy Guidelines

Maintain and manage the change management for the Asset Suite tool to centralized contract repository, contracts, SOW’s, addendum's for sourcing categories

Responsible for delivering projects in cost savings, supplier rationalization, process changes, etc.

Manage contracts and supplier performance

Identify new opportunities for supplier synergies and KPI’s

Provide advice/direction and expertise to internal customers on global procurement and sourcing matters

Maintain knowledge of industry best practices regarding IT equipment, products, and services

Assist with the preparation and revision of contracts that involve the purchase of IT equipment, products, and services, Service Level Requirement (SLR), and Service Level Agreement (SLA) development

Prepare briefs summarizing contractual requirements, revisions, and budgets

Track contract renewal dates and proactively determine if renewal is required based on current business needs

JP Morgan Chase, Jersey City – NJ May 2017 – Apr 2019

Application Support Vendor Project/Program Management Office Group, VP

Manage Infrastructure projects for the Corporate Technology organization from initiation through implementation

Define client requirements and project specifications

Develop project plans and execution approaches based on project scope and infrastructure deliverables

Define purpose, roles, tasks, milestones, budgets, and measures of success

Monitor projects on an ongoing basis, evaluating progress and quality of deliverables

Manage risk and issue resolution processes and take corrective action as necessary

Manage program/project planning, implementation support, spend analysis, and development of Change management materials

Managed and created Change Management policies, procedures, coordinating training, etc

Vendor Management, Project Manager, Program Manager Office (PMO)

Manage vendor relationships, optimize cost, improve vendor performance, and manage risk

Execute category management strategies in collaboration with key stakeholders; (i.e., meet with stakeholders, plan strategic sourcing, implement RFI/RFQ/RFP processes, sourcing, contracting) for technology products services; such as cloud services, telecom/network services, hardware, related professional services, managed outsourced services

Support the short and long-term plans for vendor strategies partnership with primary stakeholders and support cross-functional teams throughout the procurement sourcing, negotiations, contracting, and vendor management processes.

Managed the documents in a single repository using Sharepoint.

Managed the project plan using MS Project

Identify and updated suppliers information, including spend, contacts, contracts, using the Internal systems, Ariba, SEAL, COMPASS, Archer, etc.

Project Manager the implementations Archer, ServiceNow, internal systems, etc.

Collaborate and partner across various legal, compliance, and risk mitigation departments to ensure adherence with respective policies and achievement of relevant contractual terms

Identify and act on opportunities for process re-engineering and continuous improvement

Ensure that vendors comply with all Risk, Architecture, and other relevant technology standards and controls

Coordinate resources (vendors and consultants) across one or more lines of business

Responsible for leading the Supplier Diversity strategy to ensure the procurement sourcing process within Supply Chain to provide opportunities to categories (MBE/WBE/Veterans/SB/SDB/Disability-Owned Businesses, etc.) of diverse suppliers including the groups so stated within the federal guidelines for managing a diverse supply base.

Responsible to incorporate Supplier Diversity as a natural part of the sourcing process.

Communicate opportunities both formally and informally to the diverse supplier base and the diversity team.

Maintain a focus on increasing spend with targeted categories and implementing programs that promote the growth, development, and mentoring of diverse suppliers.

Involvement in an internal program to build strategy/transformation for the organization

Analyze current spend with a constant feel for what projects the operating units/staffs intend to source.

Maintain processes related to the collection and retention of certifications for all diverse suppliers in the Supply Chain to ensure accurate counts for all diverse categories and commodities within each Business Unit.

Establish systems and procedures to ensure and enhance the overall quality of vendor services

Establish requirements to monitor measures for suppliers to achieve process, quality standards, and commitments.

Maintain strategic partner, preferred vendor, and approved supplier records

Assist in the planning, design, and implementation of a Vendor Performance Management program including the policy, framework, and procedures

Contributes and executes the overall strategy of KYS and vision of the Vendor Management Unit (VMU)

Lead project teams to execute assigned projects supporting the objectives of the Business group.

Oversee planning and execution of small to medium-sized projects while collaborating on evolving ideas and discovery of new requirements Identify dependencies, evaluate risks, and communicate status to appropriate levels.

Ensure project deliverables, schedules, and financials adhere to established norms and are managed in alignment with departmental best practices across.

Periodically evaluate performance and develop action plans to ensure achievement of performance goals.

Proactively remove obstacles to drive assigned projects momentum and progress.

Plan and engage necessary resources across the enterprise to ensure successful completion of assigned projects.

Manage vendors who providing services to the project, ensuring it meets the execution milestones and remain within the funding estimates.

Prepares all project status reports and documentation to keep project sponsors informed of project progress and potential risks/roadblocks so necessary and appropriate action could be resolved.

Collaborate with IT, Stakeholders, Compliance, Audit, Third-Party Vendor, etc., on business case development.

Third-Party Risk

Oversees the third-party onboarding process, including Risk Manage Control Assessment and due diligence through partnerships with Legal, business unit, and security to ensure all requirements are met.

Oversees the day-to-day risk mitigation, monitoring, and reporting as it relates to third-party relationships

Review vendor risk assessment outputs to ensure risk has been appropriately assessed

Delivers reporting from the third-party risk management platform and team presentations to stakeholders, including senior management and oversight committees, including reporting on critical and high-risk relationships/products.

Aid in design, creation, and delivery of program training to internal business unit stakeholders

Ensure departmental documents and activities are performed in compliance with applicable laws, regulatory standards, and company policies and procedures

Assist with the creation of policies and procedure for the Vendor Management Unit

Challenges and provides process improvement strategies on existing procedures and processes across the team and risk organization to achieve efficiencies.

Basic understanding of SOC reports, Business Continuity Planning, Cyber Risk, Inherent Risk, and Entity-Level Controls

Contract Administration

Coordination with Procurement Sourcing and legal, to provide the reviewing and red-lining contracts, provide recommendations of the business risks, coordinating the appropriate additional reviews from departments such as Security, Risk, Compliance to compile with the firm Policies and Standard Operating Procedures.

Perform pre-contract support, including vendor pre-qualification (RFI and IFB, RFP, and RFQ)

Review and assist in negotiating contracts (includes NDAs, master agreements, amendments, statements of work, etc.) in all areas of complexity and risk, with minimal supervision

Interface with Business Owners to ensure contract negotiation objectives align with key stakeholder expectations and provide project status and analysis throughout the negotiation and contract development phases

Evaluate vendor documents to determine acceptability based on business unit needs and Federal/State standards

Resolve contractual and interpretive differences between vendors and business units

Develop and promote strategic partnerships with vendors

Provide financial analysis support for financial negotiations of contracts

Develop goals and metrics for measuring and managing supplier performance

Mitigate vendor risk and create third-party contingency plans

Performance Management

Creates, modifies, and extracts reports and dashboards to communicate key metrics to the leadership team.

Create and Implement a performance management and risk management process

Build the methodology to measure and improve vendor performance, lead strategic road maps, and capacity forecasts

Create vendor partnerships to drive innovation and optimize vendor performance

Financial Management

Partner with Business Management to control department expense budget

Linium Resources-NY Nov 2016 – Dec 2016

Third-Party Vendor Risk Management Senior Consultant at Societe Generale

Test UAT Archer Application Risk Manage Control Assessment functionality workflow acts as TPRM with initiating inherited risk questions.

Responsible SME tester for completing the assessment and review before sending it to the vendor to complete the risk rating.

Responsible engagement manager tester to review the competence of the IRQ actions.

Liaison with BCP, Compliance, InfoSec, legal, Audit, Compliance to coordinate the third-party risk assessment evaluation process.

Review the third party action plan from the vendor and approval to sourcing TPRM facilitating agreement signoff.

Resolve production Risk Management Archer Application issues with bug fixes reporting to support team.

Create a program to compare the differential of agreement data.

Gather and analyze contract data accuracy in internal systems.

Maintain the accuracy of Data inventory billing in MDSL.

Fannie Mae, Herndon – VA Jan 2014 – Jun 2016

Global Procurement Sourcing 3rd Party Data Vendor Specialist

Negotiated the global enterprise (KYS) agreements for the data, software, 3rd party exchange, hardware, products, services based on business requirements to determine contract terms, conditions to leverage providers cost efficiency with business, engage management to recommend, implement deal strategy involving vendor, Risk, Business, the legal team where necessary, guide business.

Point of contact as a subject matter expert, for business stakeholders for the vendor-related engagement.

Professional Data expert within the Vendor Management Department, to drive supply-side initiatives, projects related to the Business Process category with manage other key initiatives as RFI, RFQ, RFP with full steps of engaging vendor demand using ProcureOne.

Provide vendor bids, requests, and selections include evaluating vendor productivity, efficiency, business conflicts, and overall financial stability.

Managed the Supplier PO, Contracts, Spending using ProcureOne and Ariba.

Managed the documents in a single repository using Sharepoint.

Managed the project plan using MS Project

Establish core vendor management processes to monitor and manage vendor compliance, performance, change control, communication, ensure development and integration of vendor management tools, templates, methods, and processes. Participate in vendor benchmarking, provide market insight based on research and industry data.

Review contract terms and language to compiles with firm policy, redundant of service compiles with a subscription.

Cooperative alliances externally with key vendors, manage vendor relationships from a commercial perspective.

Influencing, collaboration, and relationship-building skills both internally with key stakeholders and external vendors. Consult and guide Vendor Delegates and Relationship Managers vendor lifecycle process.

Manage Vendor Management process including contract management, user access, onboard vendors, production issues, testing, audit, compliance and review legal terms, etc. and manage demand management with market data help desk by providing support in reallocating service license, ordering a new license, monitoring of removal, swaps existing user license, monitor network issues, etc.

Responsible for leading the Supplier Diversity strategy to ensure the procurement sourcing process within Supply Chain to provide opportunities to categories (MBE/WBE/Veterans/SB/SDB/Disability-Owned Businesses, etc.) of diverse suppliers including the groups so stated within the federal guidelines for managing a diverse supply base.

Responsible to incorporate Supplier Diversity as a natural part of the sourcing process.

Communicate opportunities both formally and informally to the diverse supplier base and the diversity team.

Maintain a focus on increasing spend with targeted categories and implementing programs that promote the growth, development, and mentoring of diverse suppliers.

Analyze current spend with a constant feel for what projects the operating units/staffs intend to source.

Align strategic sourcing initiatives and work closely with all sourcing teams (Know Your Supplier) to understand decisions being made within Supply Chain.

Enhance data collection with the resources to avoid misconceptions about what is a procurement sourcing initiative.

Maintain processes related to the collection and retention of certifications for all diverse suppliers in the Supply Chain to ensure accurate counts for all diverse categories and commodities within each Business Unit.

Establish systems and procedures to ensure and enhance the overall quality of vendor services

Establish requirements and monitoring measures for suppliers to achieve process for quality and commitments

Third-Party Risk

Participate in vendor annual review by partnering with the business of vendor SLA issue with using performance scorecard. Conduct holistic vendor risk Manage Control Assessment utilizing industry standards and frameworks.

Partner with 3rd Party Risk Management to document the delivery method for ASP model, review the audit of compliance SAS, SOC 2, ISO 27001/2, SIG, SSAE16/ISAE3402 report focus on a business's non-financial reporting controls related to security, availability, processing integrity, confidentiality, and privacy of a system, as opposed with the focused on the financial reporting controls.

Responsible for onboarding vendors, review vendor risk assessment by obtaining the vendor history using Equifax, Rapid Rating, etc. to ensure the risk is assessed with vendors, partners, third parties.

Manage performance of technical vendors using risk assessment. Complete the due diligence with firm standards.

Participate in the Data Governance process to control the data usage of data flow, and avoid redundant service.

Project Manager / Program Manager Office

Integrated manage data feed (S&P Hierarchy, Ratings, Credit Sight, SNL, etc.) for the Risk Net domain.

Evaluation of the data management tool solution for business and management in defining current service received by the vendor for demand management control process with finance, data management, procurement sourcing, market data team, etc.

Business Framework Process Outsourcing (BPO) to scope, pricing models utilized, performance measurements setting service standards, KPI’s, SLA for single security privacy research Commercial Use of GSE, MBS & PC Disclosure Data.

Data Governance and Finance

Manage market, reference, data vendors for directives, initiatives, production issues including connectivity, support, new products, training opportunities, user demos, API’s via Bloomberg, INTEX, Thomson Reuters, etc., liaison between vendors in all part of business support including pricing team to valuation end of the day, work closely with Data Management team to ensure of redundant.

Manage the distribution of real-time data received from RMDS, Bloomberg, INTEX, TradeWeb, YieldBook, etc, into internal system EMDEX and consumed by other systems and users. Provide 2nd and 3rd level Market data demand management support including license, reallocation, and contract swap for, Bloomberg, Eikon, RMDS, Markit Partners, Capital IQ, Moody’s, S&P, DataScope, etc.

Manage BlackRock Green Package data for 3rd party service received via Aladdin application with dealing with 3rd Party vendors of down streaming data, track Bloomberg, TradeWeb trade confirmation flow via AIM, and BlackRock. Advice users with a strong understanding of Operations, Vendor Compliance, Network, Data Governance, the policy of redistribution data, ID sharing, etc.

Analysis of annual spending, advice creation of a budget, accruals with a projection of annual increase, and provide license usage report.

New York Life Investments, Parsippany – NJ May 2009 – Dec 2013

Third-Party Data Vendor Manager for IT Investments.

Point-of-contact for the market, reference, data, assets, software license, outsourcing, hardware vendors for directives, initiatives, billing issues, new products, services, training opportunities, and user demos with liaison between vendors (Know Your Supplier) and the business support.

Manage, review, approve, between IT, business, vendors, consolidate metrics report on SLA performance, recommend corrective actions for non-compliance for internal IT and external vendors to business management, implemented a recurring quality review process with strategic vendors to ensure contract terms and conditions, risks and issues are resolved using Ariba modular.

Single-point-of contact to manage the real-time distribution of market, reference, data, assets, software license, network, help desk, support, for initiatives, billing issues, new products, services, training opportunities, user demos, etc., for directives, initiatives, production issues including connectivity, support, new products, training opportunities, including, Bloomberg, Thomson Reuters, IDC, FactSet, Lipper, Morningstar, TradeWeb, YieldBook, S&P Capital IQ, Moody’s, BlackRock, SS&C, etc., relationship along with Green Package data for 3rd party service received via Aladdin application, API’s via Bloomberg, INTEX, Thomson Reuters, etc., along with support, include pricing team receives valuation end of the day, daily files are delivered promptly with deep knowledge of data products, data reference and software managed to include real-time market data over proprietary platforms, indices, rating agencies financial and economic databases data aggregators, News, analytical models, risk and

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