Manager Social Media

LANA HEBRARD Fort Worth, TX ***** 912-***-**** ***********@*****.***

PRODUCTION MANAGER OPERATIONS SUPERVISOR PROJECT MANAGER BUSINESS MANAGER Operations Management, Business Development, Process Improvement, & Customer Service Dedicated, highly effective, results-driven professional offering progressive achievements in leadership, management, controls, and profitability. Strong qualifications in assessing operational performance and implementing process improvements. Significant degree of initiative and independent judgment. Reputation for translating strategy into structured plans with a commitment to excellence and people empowerment. Progressive achievements fostering relationships, ability to lead a diverse workforce through changing environments while maintaining care and thought for the growth of all employees. Manages ambiguity and complex problems in a fast-paced environment with a favorable executive presence. Engages with a strategic outlook and mindset by driving activities in line with organizational initiatives. Core strengths in: Policy & Procedures Project Management Data Processing Systems Advertising Financial Performance Vendor Management Recruiting & Retention Marketing Operations Management Audits & Compliance Lean Six Sigma Risk & Controls Cross-functional Communication KPIs & Forecasting Regulations Accounting Leadership & Development Operating Budget Innovation Strategic Planning PROFESSIONAL EXPERIENCE

Production Manager, GYC Uniforms & Tactical Gear – Ft. Worth, TX 01/19 – Present Recruited to plan and direct daily operations for an apparel manufacturer. Solely responsible to oversee key accounts, generated over

$1M in annual revenue, and managed over 8 direct reports including 1 Team Lead. Evaluated business performance against KPIs. Ensured the facility is operating in accordance with all compliance policies and procedures. Provided direct oversight of the Sales, Quality, Production, Engineering, and Administrative teams. Analyzed workflow processes, ensured manufacturing process controls were followed, managed supply chain process, performed vendor quality audits, and directed all accounts receivable/payable accounting functions.

Key Achievements:

• Achieved distinguished leadership progression through strict promotion requirements to handle increasingly complex positions.

• Hand-selected to represent the company during the annual audit.

• Spearheaded deployment of new software including training new users and performing troubleshooting.

• Implemented a digital control management system resulting in target forecasts of capacity, inventory, and production planning.

• Recognized for taking ownership of issues and concerns and acted as an internal advocate to maximize awareness, mindshare, and enthusiasm for operations solutions.

• Rebuilt customer loyalty by addressing complaints and improving employee skills to deliver a great customer experience.

• Exceeded aggressive sales, customer experience targets, and revenue targets.

• Managed capital improvement project renovations. Office Manager, HealthSpringMD – Ft. Worth, TX 11/16 – 12/18 Directed office and business operations for Age Intervention Medicine medical practice lead by a TOP10MD, representing the top 10 doctors with the highest quality of healthcare in the Metroplex. Organized company events, created marketing campaigns, managed social media, and digital media communications. Responsible for growing business through acquisition, revenue generation, and consulting clients on treatment options including financing options. Served as HR Generalist coordinating hiring, training, and payroll. Asst. Store Manager/Visual Manager, Altar’d State – Ft. Worth, TX 11/15 – 11/16 Responsible for defining, designing, and implementing the creative visual merchandising strategy of retail clothing stores. Performed inventory management, forecasting, and employee development. EDUCATION & CERTIFICATIONS

Bachelor of Science, Georgia Southern University - Statesboro, GA 2011 Major: Business/Merchandising

Six Sigma Lean Professional Certification, Management & Strategy Institute 2020 TECHNICAL KNOWLEDGE

Microsoft Office Suite - Excel, Access, Word, PowerPoint, Outlook, Windows, Adobe, Windows XP, SharePoint, Google Docs, Visio Cisco, Cloud Services, CRM, General Ledger, QuickBooks, Inventory Management Software

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