Nicole K. Strekow
Clayton, CA ***** 707-***-****
********@*****.*** Linkedin @ Nicole Strekow
LEADERSHIP
Accomplished restaurant professional with a track record of delivering successful results and bottom-line growth. Successful developing and crew training designed to increase sales, team motivation and inspire guest loyalty.
Operations Management
Budgeting
Strategic Planning
Guest Focused
Training
Marketing
EXPERIENCE
RUI / Landrys – SKATES on the BAY Berkeley. CA August 2019
Banquet Coordinator Maitre d
Functioned as the liaison between all store departments and concurrent groups for the successful execution of banquets from 25-350 guests. Provided overall leadership, guidance and direction to the front desk and its function.
Ensured a high level of hygiene and cleanliness in and around the restaurant
Delivered excellent guest services at all times, ensuring comfort and safety
Encouraged team to achieve high standards through role modeling
Reconciled individual banquets as small as $5000 to $125, 000 in addition to proper tipping of participating BOH & FOH crew members.
Maintained timings from set-up to re-set for next event scheduled
Trained Front Desk on tools to keep restaurant operating smooth
RUI – STANFORDS Walnut Creek March 2019 – July 2019
Supervisor Banquet Coordinator Front Desk
Performed opening and closing responsibilities of the store. Oversaw quality of food and beverage. Drove program manager’s plan. Directed staff, performance coaching. Organized in-house banquets for special events. Trained front desk staff. Closed and transferred back to Skates on the Bay.
SALVADOR HOUSE Vacaville January 2003 -2009
Personal Assistant Household Manager
Managed household staff, indoor and working ranch crew, A/R, A/P, scheduling, organized and attended school related functions and appointments, oversaw maintenance of additional properties, shopping as needed, daily meal preparation, transportation and organization of holiday events.
RUI Berkeley June 1999 – August 2005
Supervisor Trainer Traveling Manager
Skates on the Bay Kinkaid’s Palomino Horatios
Renovated training program for FOH, apprenticed in Bar Program with inventory and ordering, proficient in SOP, SERVsafe, provided support to management team with interviews, performance couching and developing, sequencing for service and F&B quality, financial balancing. Utilized in Bay Area Restaurants as interim manager, before returning back to Skates on the Bay
LICENSED COSMETOLOGIST Various Salon October 1997 – Present
New York Marin Solano Contra Costa
ADDITIONAL EXPERIENCE
Sacramento Ultrasound Institute Certified Echocardiography 2016-18
Solano Community College AA AS 2008-2014
Girl Scouts of America – Troop Leader 2007-2016
Boy Scouts of America – Board Member 2007-2015
Little League of America Various City Sports - Team Mom 2005-2014
Mr. Mom’s Café 1991-96
UCPNorthBay Executive Assistant 1993-95