Manager Service
Resume:
Patrick Forino
**** *. ********* ***** ******* A.Z. 85233
adjv11@r.postjobfree.com
OBJECTIVE: Finance Manager where skills experience may be effectively utilized for increased efficiency and productivity. P.V.R. $2,000 to $2300. Warranty 65% to 67%. Gap 70%.
Security Systems 70%. V.T.R. 98%. C.S.I. Score 98%. Check CIT on a daily basis. Great relationship
with Banks and Credit Union. JM&A- AUTONATION F&I Certified and Van Tuyl
A T T R I B U T E S
● Ability to communicate with customers to determine their wants and needs.
● Works well both independently and as a team member. Enthusiastic and motivated.
● Excellent customer service skills, work ethics, and detail-oriented. Resourceful and
adaptable.
● Complete non-confrontational package/menu selling techniques and object handling
● Experience in supervision, management, and leadership of individuals and teams.
● Well-versed in all compliance laws, regulations, and DMV requirements.
● Understanding of prime and nonprime loan underwriting and funding procedures.
● Perfect paperwork for loan packages/business office.
WORK HISTORY:
February 2017 to June 2020 Business Manager / Finance Manager- Coulter Cadillac GMC-Buick
Working with customers put financial Packages together, sold Extended Service Contracts,
Guaranteed Automotive Protection, Submitted all documents to banks via computer tracking.
Contacted lenders, Analyzed Loan to Value. Tracked Updated Information. Finalized all paperwork
with lenders and customers. P.V.R. $1,850 to $2,000. Warranty 65% to 67%. GAP 60%. C.S.I. Score
98%. Submitted deals using, Dealertrack and CUDL
October 2013 to February 2017 Business Manager / Finance Manager- Berge Mazda/Volkswagen, Gilbert AZ
Working with customers put financial Packages together, sold Extended Service Contracts,
Guaranteed Automotive Protection, Submitted all documents to
banks via computer tracking. Contacted lenders, Analyzed Loan to Value. Tracked Updated
Information. Finalized all paperwork with lenders and customers. P.V.R. $1,800 to $2,000. Warranty 65% to 70%. GAP 55%. C.S.I. Score 97%. Submitted deals using RouteOne, Dealertrack, and CUDL.
July 2009 to October 2013 Business Manager / Finance Manager - Tousley Ford White Bear Lake
Minnesota 55110 Working with customer put financial Packages together, sold Extended Service
Contracts, Guaranteed Automotive Protection,
Submitted all documents to banks via computer tracking. Contacted lenders, Analyzed Loan to
Value. Tracked Updated Information. Finalized all paperwork with lenders and customers. P.V.R.
$1,700 to $1,900. Score 94%. Submitted deals using RouteOne, Dealertrack Maximize store profit
Monitored weekly/monthly gross profit Trained new hires for company Evaluated customer credit
Specialized in secondary finance Checked CIT on a daily basis Submitted deals using RouteOne,
Dealertrack and CUDL. Maximize store profit, trained new hires for the company. Evaluated
customer credit Specializes in secondary finance Checked CIT on a daily basis Submitted deal
using RouteOne, Dealertrack, and CUDL.
April 2007 to July 2009 Finance & Insurance Manager- San Tan Ford, Gilbert AZ. 85296
Put financial Packages together, sold Extended Service Contracts, Guaranteed Automotive
Protection, Submitted all documents to banks via computer
tracking. Contacted lenders, Analyzed Loan to Value. Tracked Updated Information. Finalized all
paperwork with lenders and customers. P.V.R. $1,700 to $1,800. Warranty 62% to 70%. GAP 57%.
Security Systems 70%. V.T.R. 98%. C.S.I. Score 93%. Submitted deals using RouteOne, Dealertrack, and CUDL. Maximize store profit Monitored weekly/monthly gross profit Trained new hires for
company Evaluated customer credit Specialized in secondary finance Checked CIT on a daily
basis Submitted deals using RouteOne, Dealertrack, and CUDL.
January 2002 to April 2007 Finance & Insurance Manager - Thorobred Chevrolet, Chandler, AZ
85225
Put financial Packages together, sold Extended Service Contracts, Guaranteed Automotive
Protection, Submitted all documents to banks via computer
tracking. Contacted lenders, Analyzed Loan to Value. Tracked Updated Information. Finalized all
paperwork with lenders and customers. P.V.R. $1,750 to $1,850. Warranty 62% to 70%. GAP 57%.
Security Systems 70%. V.T.R. 98%. C.S.I. Score 93%. Submitted deals using RouteOne, Dealertrack, and CUDL. Maximize store profit Monitored weekly/monthly gross profit Trained new hires for
company Evaluated customer credit Specialized in secondary finance Checked CIT on a daily
basis. Submitted deals using RouteOne, Dealertrack, and cruel. Customer Satisfaction Reports,
Monitored Employees Interactions with Customers, Consulted with Customers on Needed
Repairs submitted End of Year Financial Reports, Faxing, Emailing, Used Computer Applications
such as Word, Powerpoint, Excel, ADP, ARKONA. Maintained high Customer Traffic and High
Customer Satisfaction
November 2001 to January 2002 Salesman - Superstition Springs Toyota, Mesa, AZ Sold new and
used cars and trucks, averaging 20 vehicles per month. Maintained 96% C.S.I.
August 1986 to November 2001-Assistant Service Manager - Big Two Toyota / Tempe Toyota,
Tempe, AZ 85282
Managed technicians, Diagnosed Vehicle Concerns, Drew up weekly schedules for employees,
submitted Monthly Financial Reports, Dispatched Service Orders, submitted.
EDUCATION: January 1986 to February 2002 - Gateway Community College, Phoenix, AZ Toyota
Certification, Business Management. Also certified in Engine Control, Chassis, Air Conditioning,
Drive train, Brakes, Suspension, Electrical Systems Repair, Service Management.
REFERENCES:
Kelly Railsback- General Sales Manager 480-***-****
Randy Watson-General Sales Manager 602-***-****
Ron Milborne- Finance Director 480-***-****
Steve Collins- Finance Manager 602-***-****
Kristin Garcia- Business Owner 480-***-****
Nancy Adams- Business Owner 480-***-****
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