Team Lead - Inside Sales west

EXPERIENCE

Zerto – Boston, MA

Account Development Team Lead (US Southwest) Present

Hunter role, hard prospecting, initial customer engagement with our single platform for disaster recovery, data security, cloud, and backup

Created the most next opportunities out of all ADR’s resulting in quality meetings and next steps through demos & working w/ with tech solution partners in the last 2 years

Train closely with AE/SE teams for closing role in sales process from start to finish

Achieved and exceeded monthly quotas - maintaining position as top 3 on team on monthly productivity & pipeline

Sales Development Rep. (Pacific NW, Western Canada) 2019

1st individual on Zerto sales team to be promoted from SME team to Enterprise accounts in the Pacific NW territory

Sales Development Rep. (SME-West Coast) 2019

Connect with IT professionals to discuss Zerto’s IT solution and strategically worked with Account Managers to deliver and create qualified opportunities, inbound/outbound/cold calls, channel sourced, and partner sourced

Strategically leveraged end users’ IT needs to how our platform fits into their environment providing them with continuous data protection, disaster recovery, migrations, and business operations with Zerto

Enterprise, National & Alamo Rental Cars (Logan Int. Airport) - Boston, MA 2018

Sales Representative

Top performer in sales and customer service scores in Boston region in first 6 months of employment

Negotiate with customers to meet needs as well as maintain top additional revenue for the company branch

Tri-Brand training distinctly identifying different customers and rental processes with each of the three brands

Assist in renting cars to customers to meet certain needs as well as aim to exceed customer service expectations

Schedule and coordinate with customers and insurance companies to assist customers’ lifestyles

Portsmouth Harborside Sheraton – Portsmouth, NH

Valet Shift Leader (Via Unified Parking Partners) 2016-2018

Promoted to shift leader from valet associate due to work ethic and customer interactions

Increased customers to upgrade to parking option, while increasing hotel and company revenue

Acted as first and last point of customer contact while providing friendly & personalized service

Lamprey Health Care – Newmarket, NH

Marketing Assistant Internship 2017

Solicited donations and sponsorships from small local business for annual 5k road race and other promotions

Created and organized promotional mailing for all UNH student housing and other student residences

Relevant Coursework and Related Skills:

Strong Customer communication skills and attention to detail

Selective Language Trained / Public Speaking

Highly Skilled in strategizing sales calls/emails

Healthcare/Financial sector

IT Software: VMware, Cisco, Hyper-V SQL, backups, virtualization

Closing Deals-Strategic Negotiation

Sales Force/Loft, SaaS, EPIC, ServiceNow, CRM platforms, Seismic

Cloud: Microsoft Azure, AWS, Google, IBM, DR, data protection & migration

MEDDPICC, Empire Selling, Salesforce, LinkedIn

EDUCATION

University of New Hampshire, Durham, NH

Peter T. Paul College of Business and Economics

BS in Business Administration, Concentration in Marketing & Management

ACTIVITIES

Div. 1 UNH Football

Marketing & Advertising Club (MAC)

Paul College Club Member – Alumni Advocate 2016 – Present

Friends of Jaqueline / National Down Syndrome Buddy Walk --- Advocate/Volunteer

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