CURRICULUM VITAE
Shakira Daggie
Kenilworth
7708
PERSONAL
Surname Daggie
Name Shakira
Cell No 067-***-****
Id No 771-***-**** 080
Languages English, Afrikaans
E-mail Address *******.******@*****.***
Nationality South African
Equity Status Moslem
Marital Status Married
Dependants 3
EDUCATION
High School Attended Strand Senior Secondary
Highest Grade Passed Grade 12
Year 1996
QUALIFICATIONS
Institution Services Seta
Qualification NQF2 Call Centre Support
EMPLOYMENT HISTORY
Company Sishayele 112 Emergency Call Centre
Period January 2004 – October 2006
Position Senior Call Centre Agent
Contact Person Jonathan Jacobs
Contact No 021-*******
DUTIES
Assist callers in emergency situations – routing calls to specific emergency services Data capturing
Reason for leaving: Received permanent position
Company Metropolitan Health (GEMS)
Period November 2006 - June 2007
Position Client Service Agent
Contact Person Olive Nyman
Contact No 083-*******
DUTIES
Informing potential members of various benefits of medical aid options Handling of account queries
Data capturing
Send and receiving of faxes, emails and written communication Reason for leaving: Received better offer
Company Pathcare Pathologists
Period July 2007 - April 2008
Position Accounts Clerk / Receptionist
Contact Person Hester De Kock
Contact No 021-*******
DUTIES
Handling of account payment queries and foreign patients accounts. Administration eg. petty cash, filing, faxing and emails Assisted with reception / switchboard
Data capturing
Reason for leaving: Received better offer
EMPLOYMENT HISTORY
Company Sanlam Life Insurance
Period May 2008 - 30 August 2013
Position Senior Process Assistant
Contact Person Lana Jacobs
Contact No 082-*******
DUTIES
Processing pay-outs of insurance policies
FICA and FAIS compliant
Send and receiving of faxes, emails and written communication Reason for leaving: Family responsibility
Company Beyers Realty Group
Period August 2015 – October 2015
Position Data Capturer (Temp)
Contact Person Shireen Paulus
Contact No 063*******
DUTIES
Data capturing / filing / listing / stock taking
Assisted with reception / switchboard
Reporting to manager
Reason for leaving: Temporary position
Company Pathcare Pathologists
Period 27 June 2016 – 26 December 2016
Position Receptionist (Temp)
Contact Person Maryka Van Eyck
Contact No 021-***-****
DUTIES
Switchboard/reception
Data capturing/login
Printing of Lab result
Reason for leaving: Temporary position
Company Schrueder Incorporated Attorneys
Period 16 October 2020 – Present (Temp)
Position Receptionist
Contact Person Shahnaaz Hanslo
Contact No 079-***-****
Duties
Reception/Switchboard
Data capturing / Creating files
Accurate Time & Attendance Register
Monitor Director’s Diary
Booking Meetings
Monitor emails, forward to relevant employee
Sending and receiving emails
Drafting statement of accounts
Drafting letters / Filing