Data Office
Resume:
**** ******* ***** *********, **
******.********.***@*****.***
linkedin.com/in/michael-martin
IT Technical Expertise
Quality Assurance
Penetration testing
Threat modeling analysis
Access Control Lists UAT Testing
Networking
NMAP (Network Mapper) Subnetting
Programming & Web
C++ Java HTML Java Script
CSS Putty Bash PowerShell
Databases
SQL Excel
Operating Systems
Mac OS Linux Windows
Software
MS Office Open Office
Core Competencies
Testing & Troubleshooting
Systems Integration/Migration
Systems & Network Upgrades
Problem Identification/Analysis
User Training & Support Tools
Network Connectivity Issues
Business Process Optimization
Computer Forensics
Education
University of North Carolina Charlotte, 2016
Bachelors of Arts—Computer Science
Concentration in Cyber Security
Rowan-Cabarrus Community College
Associates in Science
Associates in Arts
Professional Profile
Insightful, results-driven IT professional with excellent analytical skills, meticulous attention to detail and adept at meeting deadlines while managing multiple priorities to adhere to internal and client service level agreements as well as applicable regulatory requirements.
Professional Experience
Wells Fargo D.U.C. (APEX Systems) Huntersville, NC March 2020 – December 2020
QA/SW Tester
Wells Fargo is a full functioning banking center. At the D.U.C. financial reports ranging from personal checking accounts to 401k statements are rendered and reviewed for accuracy.
Receiving print and render samples.
Act as a liaison between product implementation leads, operation and technical organization by providing validation of UAT output.
Work closely with other Business System Consultants to identify defects and utilize various tools to communicate, escalate and track errors through solution.
Maintains UAT artifacts and update tracking spreadsheets and systems accordingly.
Identifying potential issues in output
Reporting and closing defects in financial products
Developing tracking methodologies
Researching product development in ALM
COMPUTER SERVICES, INC. (CSI) Charlotte, NC July 2017 – Sept 2019
Quality Assurance Analyst
CSI is a full-service financial technology and regulatory compliance provider serving customers nationwide. Offering technology solutions, from core banking systems and IT managed services to OFAC compliance and Identity verification software.
Evaluate WatchDOG® Elite Watch List information gathered from multiple sources and identify areas of opportunity.
Work closely with the development team to implement list process changes.
Identify issues, including technical issues, and communicate these issues to the Data Services Manager.
Responsible for the data entry of List Editor lists.
Perform periodic reviews of all list data to ensure data accuracy.
Execute testing of Watch Lists as they are updated, as well as the list data gathered by Kapow robot.
Certify and test lists that are designated for the Watch List process (i.e., OFAC, FBI).
Assists in managing process documentation retention, as well as provide support and corporate internal training when necessary.
Experienced Sharepoint User
SQL Queries
Money Transfer System
Agile Methodology
NOVANT HEALTH, INC. Fort Mill, SC Feb 2017 – June 2017
Software Tester (Contract Position)
Novant Health is a not-for-profit integrated system of 15* medical centers and 1,514 physicians in 529 locations, as well as numerous outpatient surgery centers, medical plazas, diagnostic imaging centers and community health outreach programs.
Assisted in developing and documenting test plans, test scenarios, and test cases on multiple work efforts of varying sizes.
Performed ongoing data validation reviews.
Executed conversion testing and analyzed trending in relational data.
Assisted in defining acceptable solutions to fix defects.
Produced testing artifacts: daily, weekly execution reports; defect management reports.
Agile Methodology
PowerShell
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE 2013 – 2016
Network Associate Technician
UNCC is an urban doctoral/research intensive university, located in Charlotte, NC. The institution offers more than 70 undergraduate degree programs and over 80 graduate programs, with a total enrollment of approx. 28,000 students.
Executed building network migrations with minimal downtime. Patch Ethernet cables/activating ports; build and crimp custom cables as needed.
Identified and recommended process improvements as necessary.
Physical installation of desktop and office systems and network equipment including all telecom and network cabling; removed the same equipment when decommissioned as needed.
Responsible for asset tagging, inventory tracking and management during initial survey when equipment is added or removed.
Minor configuration and patch management of servers, switches, routers and other network devices with remote assistance from engineers
Uploaded software and data to testing equipment. Download collected data for storage and processing. Performed quality assurance on collected data.
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