Administrative Assistant Service

SANDRA ABELE

*** *. ******* ***. *** ***, Ames, Iowa 50010 H: 515-***-**** C: 515-***-**** ***************@*****.*** Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. 60 WPM typing speed

Professional phone etiquette

Excellent communication skills

Articulate and well-spoken

Customer service-oriented

Certified in 10-key

Multi-line phone proficiency

Critical thinker

Employee training and development

Filing and data archiving

Critical thinking

Attention to detail of

Customer Service, 12/2008 to 12/2009

Good and Quick – Nevada, IA

Greeted customers promptly.

Received customer payments.

Monitored areas for security issues and safety hazards. Assisted customers in selecting items based on needs. Completed purchases using Point of Sale systems.

Assisted on sales floor as needed to maintain service standards. Administrative Assistant, 05/2006 to 05/2008

Chitty Garbage Service – Nevada, IA

Answered and quickly redirected up to 4 calls per hour. Directed guests and routed deliveries and courier services. Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail.

Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Maintained cleanliness and presentation of stock room and production floor. Created company's first employee manual including training and development. Processed accounts receivable and accounts payable. High School Diploma: 1984

Brooklyn Center High School - Brooklyn Center, MN 55430 Office Administration coursework

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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