Laid off flight attendant looking for work

Velimir Trifunovic

** ***** ******, *******, ** M4K 2E1 (647) – 405 – 2367

adjuf4@r.postjobfree.com

EDUCATION

FLIGHT SERVICES - TOURISM MANAGEMENT 2014-2016

Graduated

Seneca College, Toronto, ON

GPA 3.84/4.00

OSSD

East York Collegiate Institute High School, Toronto, ON QUALIFICATIONS

Smart Serve Certified

Seven years of sales and customer service experience Computer skills: Microsoft Office Word, Excel, PowerPoint, Social networks, email Valid CPR certification

Canfitpro certification

English, Serbian, Bulgarian and French language skills Inflight Service Manager role

Service Director

G License qualified

Z Endorsement qualified

EXPERIENCE

Air Canada Rouge - Flight Attendant

2016-2020

Pearson Airport, ON

Providing excellence in customer service to passengers Maintaining professionalism under stressful situations Insuring the safety of passengers on-board

Ensuring OTP, must always be on time no excuses

Organizing and planning service flow for the crew

In-flight Managing

Home Solutions Specialist - Best buy

2013-2016

Best Buy, Toronto, ON

Providing excellence in customer service by offering turnkey solutions Maintaining a high level of product knowledge

Accurately matching products to customers’ needs

Can work well under pressure

Guest Service Ambassador

2015-2016

WestJet, Mississauga, ON

Resolve guest issues

Check-in guests for their flight

Provide bag assistance

Assisting guests to the full capacity

REFERENCES

Annette Anand (Senior Director, In-Flight Service) adjuf4@r.postjobfree.com Chelsea Manigold (Regional Manager) adjuf4@r.postjobfree.com Sophie Chen (Best Buy Merchandising Manager) (647) – 262 – 4936

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