Assistant Manager
Resume:
Chelsea Stevens
**** ****** **** **** 940-***-****
Denton, TX. 76207 ***************@**********.***
Hard Working, Self-Motivated, Passionate
I energize, and motivate my team everyday by sharing my enthusiasm and passion for everything I do. I am definitely a unique individual; being that I am self-motivated to work as hard as I can to ensure each and everything is done to the best of my abilities. I am the type of person that wants to advance in my career, and learn as much as I can. I use my unique outlook to stay proactive in managing my responsibilities, doing things before they are asked of me, as well as prioritizing tasks to ensure efficiency in my work.
EDUCATION
BA of Applied Technology and Performance Improvement
University of North Texas, Denton, TX Graduated: December 11, 2015.
Associate of Business Management
North Central Texas College, Corinth, TX Graduated: May, 2015.
Business Management Certification Graduated: May, 2014.
Associate of Science
North Central Texas College, Corinth, TX Graduated: December, 2013.
ACHIEVEMENTS
National Honor Society, Presidents List, Deans List.
Volunteer in communities with Players in Progress.
Employee of the Month; December 2013, February 2014 Olive Garden.
Bartender of the Year 2014-2015 Bj’s Brewhouse.
Recognized in the July 2016 Company message from Mark Spinks, Can Do award September 2017 & December 2017; Sally Beauty Holdings
First Internal Promotion at Cheddars Scratch Kitchen in Denton TX, February 2019.
Quickest STL to Manager Promotion at Cheddars Scratch Kitchen in Denton TX, March 2019.
PROFESSIONAL EXPERIENCE
Cheddars Scratch Kitchen Denton TX July 2018 Present
Cheddar's Scratch Kitchen, formerly known as Cheddar's Casual Cafe, is an American restaurant brand based in Irving, Texas.
Service Manager March 2019 Present
As a Service Manager my job is to manage my team of 100+ team members. Host, Busser, Togo Specialist, Bartender, and Servers.
Making their schedules on a weekly basis shows my ability to create a plan for our allotted hours to hit goals based on guest count.
Having over 100 team members to be in charge of shows my ability to manage others and have efficiency with how my time is spent.
Being able to hit projected hours, sales, AvT, LBW, turnover, as well as productivity levels shows my ability to consistently reach goals set in place by corporate, our GM, as well as our director.
Service Team Lead (Assistant Manager) February 2019 March 2019
Lead Trainer Lead Bartender Server Expo Take-Out Specialist July 2018 February 2019
As a Front of the House Employee my responsibility is to work with my managers and team members to ensure that every guests experience is phenomenal.
Acting as a Service Team Lead as well as a FOH employee demonstrates my ability to balance professional relationships with my coworkers.
Conducting all new team member orientations and follow up trainings demonstrates my ability to be a mentor as well as a subject matter expert to my coworkers.
Bartending, Training, Serving, and taking Togo business during my shift demonstrates my ability to multi-task, at high productivity, and performance levels.
Sally Beauty Holdings Denton, TX June 2015 February 2019
An International specialty retailer and distributor of professional beauty supplies.
Armstrong McCall Assistant Sales Planner Trainer for CosmoProf & Armstrong McCall
As an Assistant Sales Planner my responsibility is to work with vendors to plan promotions, forecast sales, as make sure we are meeting sales goals year over year. Attending vendor meetings as well as sales meetings as an expert authority on my categories.
Working with vendors on planning and forecasting promotion shows my ability to recognize, and analyze all aspects of business.
Attending meetings as the expert authority on my categories demonstrates my excellent communication skills, as well as my ability to command the authority of a room when representing my categories for my franchisees.
Negotiating with vendors on promotional activity to maintain margins demonstrates my ability to handle a variety of situations with ease, and confidence to ensure professional partnerships are maintained.
CosmoProf Assistant Buyer Trainer for CosmoProf Assistant Buyers
As an assistant buyer my responsibility is to work with vendors on placing orders, making sure orders are correct and arrive on time, as well as working with stores to ensure that product questions are answered and special orders are placed for customers.
Working with vendors and our warehouses on invoice shipping shows my knowledge of logistics.
Constantly monitoring my email demonstrates my ability to remain in control, and also helps me stay proactive in problem solving.
Designing and proofing various printed materials demonstrates my understanding of visual merchandising, and attention to detail.
CosmoProf Customer Service Representative Sally Beauty Loxa DBE Trainer for CosmoProf
As a customer service representative my responsibility is to ensure each and every customer I talk to is assisted to the best of my ability as well as satisfied.
Training other customer service representatives demonstrates my ability to execute, and convey information accurately and consistently.
Typing while talking to customers demonstrates my ability to multi-task.
Assisting customers demonstrates my effective communication skills.
Players in Progress USA June 2007 July 2016
A national non-profit organization that specializes in teaching children basketball fundamentals that they use to perform at halftime of basketball games, and teaching motivation, and “being the best you can be.” Traveling to nine states in the U.S. doing 20-40 camps each season.
Camp Manager Supervisor
Coaches meetings and parent meetings demonstrate my ability to carry out authority.
Teaching skills, making sure each individuals needs are met demonstrates my patience.
Bj’s Brewhouse Denton, TX August 2014 July 2015
Lead Bartender Trainer Server Expo Take-Out
Olive Garden, Denton, TX. April 2012 August 2014
Front of House (Bartender Server Host)
Back of House (Expo Kitchen Apprentice)
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