Wilfredo Candelario

Salem, WI ***** ● adjudt@r.postjobfree.com ● 608-***-**** ● https://www.linkedin.com/in/wilfredo-candelario

Operations Manager Supply Chain & Logistics Professional

Results-oriented, multi-faceted HAACP certified supply chain leader with 6+ years of progressive management experience and 5+ years in safety committee and training in the, production, or distribution industries. Dynamic, deadline-driven operations manager engineering key operations and team development initiatives in strategic planning, systems implementation, and process improvements. Pragmatic, motivating leader enabling accountability and good judgment of performance metrics fulfillment, conflict management, and problem resolution at a gradual pace. Flexible, creative thinking mentor capable of addressing problems or opportunities for the company while building alliances and partnerships with other organizations.

Core Competencies

Strategic Planning Systems Implementation Process Improvement Cost Reduction & Containment Inventory Shrinkage Control & Management Team Building & Development Performance Metrics Staffing Coordination Customer Experience Management Lean Thinking Forecasting & Reporting Budgeting & Auditing Legal or Regulatory Documents Compliance Policies Review & Procedures Hiring Process & Shifts Assignment Rotating Shifts Supervision Continuous Improvement Processes & Initiatives

Professional Experience

Sr. Operations Shift Supervisor (Consumer Products) Arvato Supply Chain Solutions Pleasant Prairie, WI Sep ’20-Present

Supervised shipping and receiving operation for 2nd shift; while collaborating across shifts to ensure SLA compliance, expectations and customer satisfaction goals are met.

Increased order selector pick rate by 12 units through pick profile reconciliation

Conducted weekly PQR meetings, Staffing, Safety Meetings, and conducted Monthly 7s Audits

Operations Manager (IB/OB/IC/WMS) DOLLAR GENERAL DISTRIBUTION Atlanta, GA May 2019 - Sept. 2020

Leverage management experience, personal effectiveness, and verbal communication skills in collaborating with supply chain vendors or other cross-functional teams to maximize category profitability and organizational goal fulfillment.

§Steer the appropriate, cost-effective overall operations by performing quality controls and monitoring production KPIs.

§Formulate strategic and operational objectives while examining financial data and forecasts to improve profitability.

§Recruit, train, and supervise staff while improving operational management systems, processes, and best practices.

§Develop merchandising guidelines and strategic approaches such as advertising or promotions to marketing efforts.

§Optimize the execution of exceptional services, ensuring the highest standard of customer satisfaction with the facility's cleanliness, product set-up, power distribution, lighting, and air temperature while demonstrating employee relation skills.

Inbound/Outbound Manager DOLLAR GENERAL DISTRIBUTION Jackson, GA Nov 2018 - May 2019

Supervised receiving or shipping functions while creating a strong work team and resolving employee relations issues.

§Increased inventory accuracy through strategically counting locations based on historical data, educating the team on its operational impact, or developing action plans for conducting internal analyses, and gap identification.

§Reviewed trends indicating possible gaps in inbound or outbound functions, making recommendations based on findings.

§Captained inbound or outbound team in attaining strategic performance goals through daily plan implementation.

§Decreased facility retention in a temporary contract favored area by holding 30/60/90-day employee meetings.

Accomplishments:

§Boosted outbound department productivity from 72%+ performance and 60%+ utilization to 97%+ and 88%+, respectively, coaching a team of 50-85 associates in 2019 through observations, weekly touch base meetings, or floor presence.

§Surpassed transportation on-time percentage from 88%+ on-time rate to 99.8%+ while meeting dispatch deadlines by moving labor, prioritizing each load, and working closely with the transportation team to ensure efficiency.

Additional Professional Experience

Operations Supervisor I & II DOLLAR GENERAL DISTRIBUTION Bethel, PA & Janesville, WI May ‘14 – Nov ‘16

General Warehouse DOLLAR GENERAL DISTRIBUTION Bethel, PA Feb ‘14 - May ‘16

Order Selector/Trainer DUTCH VALLEY FOODS Bethel, PA Aug ‘12 - Jan ‘14

Education & Professional Development

General Education Diploma, CEDAR CREST HIGH SCHOOL Lebanon, PA 2011

Certifications

Leadership Development Certified HAACP Certified Circle of Excellence Recipient

Technical Skills

Kronos WMS LMS Red Prairie WebFocus Microsoft Office Suite (Word, Excel, PowerPoint, & SharePoint) SAP

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