Program Officer/head of finance

Work Experience

May **** – January **** Programs Officer Ismaili Centres – Aga Khan Council for Canada

Aga Khan Council for Canada – Ismaili Centres Toronto and Burnaby

Developing and managing important strategic relationships with external holders, partners (not-for profit/charitable, government, universities, business, cultural etc. organization)

Proactively seeking and identifying external events and partners and curating and implementing programs and identifying and communicating with speakers (scholars, field experts, diplomats etc.) and events for the Centres

Working with partners and sponsors to support and leverage community enhancement

Project managing events from inception to post-event reporting

In collaboration with Communication and Marketing portfolio, creating and marketing events

Preparing yearly budget for the center, implementing the budgets

Preparing quarterly reports and post event reports to headquarter

Managing Ismaili Centre calendar and space bookings

Preparing contracts for all external/private events

Supervising tours and services teams and working closely with volunteers to make sure logistical arrangements are made

Represent the Ismaili Centre by acting as company liaison for the programs at internal and external level

June 2020 – January 2021 Finance Officer

Aga Khan Council for Canada (supporting finance department replacing a staff on leave)

Recording invoices and payments for both companies (INSHA and IMARA)

Bank Reconciliations and reporting

Leading Burial fund campaign

oReceiving funds, providing customer support and assistance, report and liason with the regions

Supporting JSF fund campaign

oProviding customer support and assistance, attending the update meetings, responding to emails

September 2017 to October 2018, Co-Founder and CEO

Curabit (started as HealthZest)

Finalists in the Canadian Business Model Competition – Dalhousie University Nova Scotia

December 2017 - February 2018, Research Assistant

University of Waterloo

Research Assistant - Enterprise and Incubators

April – September 2017, Administrative Assistant

Raymond James Ltd, Montreal, QC

Completing client documents and get it filled and approved by financial advisors and branch manager

Updating financial advisors files and respond to request for information and documents

Prepare and modify and filling documents including correspondence, reports, client applications and emails

Providing general admin support including mailing, scanning and copying to management & sending to clients

Perform general office duties

Dec 2016 – March 2017, Customer Service Representative

EGS – Alorica, Montreal, QC

Answer inquiries, resolve their problems and engaged customers in conversation to understand and meet their current and future needs and working accurately and efficiently in a multi-tasking environment where high attention to detail is required

Creating outstanding customer experience at every interaction and looked for ways to contribute to the ongoing improvement of the overall customer experience with the company and maintained excellent relationship with customers at all times

August – November 2016, Customer Service Representative

SYKES Canada, Sherbrooke, QC

Handling customer’s complaints, inquiries and requests in a professional manner with a successful track record of communicating and relating to people of different cultural backgrounds and ensure clients are receiving the most appropriate advice.

Explain different products and their costs and arrange billings for services for customers in an accurate and efficient manner and receiving payments for the services

2011 – 2015, Head of Finance (Progressive advancement from Assistant Finance Manager)

Aga Khan Education Services (an Agency of Aga Khan Development Network)

Implemented and evaluated processes, procedures, for quality and cost effectiveness & ensuring integrity and accuracy of financial operations

Worked closely with Head Office in preparing and finalizing monthly, quarterly and yearly reports & forecasts and actuals were equal to forecasts 95% of the time

Efficiently prepared, finalized and defended 5 years rolling budget for AKES, A

Managed inventory by ensuring all fixed assets are tagged, detail sheet is maintained and depreciations are recorded with a 100% accuracy

Implemented the approved budgets while maintaining rigid financial control of expenses versus forecast and budget, resulting in reduction of expenses by 10%

Supervised annual external audits (including different donor audits)

Empowered staff through coaching to ensure compliance with international and national laws and regulatory standards and implement best practices.

Education

2017 – 2018 University of Waterloo, Waterloo ON

Master of Business, Entrepreneurship and Technology

2013 – 2016 University of Liverpool, England UK

Master of Science in International Accounting and Finance

2008 – 2011 Maryam University, Kabul Afghanistan

Bachelors of Business Administration

Research

2013 – 2016 Fellowship Research, Open Society Foundation and Concordia University (Economic Empowerment)

Research training Istanbul, Turkey and International Summer School on the Design and Methodology of Research in Adnan Menderes University in Akbuk, Turkey

Academic Writing and Research Course in Central European University, Budapest, Hungary

Visiting scholar in Concordia University

Attending youth peace feast in India and attended the discussion focus group on girl child

Certification

Certificate in fundamentals of management consulting from University of Waterloo – Sep 2018

Certificate of completion in Technical Sales from University of Waterloo – Sep 2018

Budgeting from Online Money Matters Program, World Bank Group Family Net Work - 2010

Canadian Securities Course, Enrolled in the course – 2019 in progress

volunteery work

Jan – May, 2018 – Aga Khan Foundation’s World partnership walk member for Kitchener /waterloo region

Jan – June, 2017 – Finance Convener for Education Board of Aga Khan Council for Quebec and Maritimes

References

Alida Akber Ali – Stewardship and Development Manager – Holy Trinity School

Email: ********@*****.*** / Mobile: 647-***-****

Amin Mohamed Ladak –Senior Director Sales – Bell Business Markets, Bell Canada

Email: ***********.*****@****.** / Mobile: 416-***-****

Amir Vellani – Finance Controller - Aga Khan Council for Canada

Email: ****.*******@********.*** / Mobile: 416-***-****

Rozina Jiwani – Finance Manager – Aga Khan Council for Canada

Email: ******.******@********.*** / Mobile: 647-***-****

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