Tatiana Lopez

916-***-****

adju20@r.postjobfree.com

SKILLS:

Software programs (Microsoft Word, Excel, PowerPoint, SPSS)

Medical software programs(Devero, Allscripts, Navi)

Conflict resolution

Organization

Data entry/management

Self-motivated

Team liaison

Phone etiquette

Excellent customer Service

EXPERIENCE:

Intake Coordinator, Mindful Health Solutions, Sacramento, CA ( August 2020- Present)

Data entry, answer incoming calls, assist patients with their appointments, follow up on potential new patients, interact with referral sources.

Intake Coordinator, Prohealth Homecare; Sacramento, CA (July 2019- Present)

Process referrals, review referral paperwork along with insurance, interact with different referral sources, answer calls coming in. Schedule home visits for patients and follow up on patients that are in hospitals or SNFs.

Residential Counselor Supervisor, Paradise Oaks Youth Services; Citrus Heights, Ca (May 2019- July 2019)

Supervise residential counselors, interact with youths, administer medications, documentation of activities and incident report.

Retail Key Holder, Cotton On; Roseville, Ca (2017-2020)

Maintain store floor, handle shipment, keep track of daily earnings/ goals, express excellent customer service, lead/train associates, engage with customers, handle end of day banking.

Salon Coordinator/ Receptionist, Joli Nail Spa; Roseville, CA. (2016-2018)

Cash handling, assigning tasks to nail technicians, keeping the salon and front desk area clean, making sure clients start and end their time at the salon properly by expressing excellent customer service at the front desk, booking appointments, taking phone calls, and totaling daily financial earnings at the end of the day.

EDUCATION:

California State University, Sacramento, Sacramento, CA- Bachelor’s degree in Psychology (May 2019)

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