Alonzo Moses
Stone Mountain, GA ***** · 678-***-**** · adjtq5@r.postjobfree.com
Professional Experience
W Atlanta Downtown – Atlanta, GA
Welcome Ambassador July 2020 – Present
Introduce self by name and greet hotel guests at the front drive in a friendly and courteous manner
Escort incoming guests to their room while highlighting the hotel’s features and services of the property
Assist guests with loading and unloading luggage
Report suspicious behavior of patrons to hotel security personnel
Ensure bell stand, lobby, and front drive areas are clean and organized
Be responsive and timely with problem resolutions while developing a rapport with guests
Train new Welcome Ambassadors to perform their job duties to the hotel’s expected level of luxury service
Hotel Driver September 2013 – July 2020
Drove guests, general manager, and sale executives around the metro area
Maintained cleanliness of the transportation vehicle and ensured adherence to maintenance protocols
Systematically logged data regarding the transportation of the guests, mileage coverage, fuel charges
UniverSoul Circus – Atlanta, GA
Van Driver September 2012 – June 2013
Hauled circus equipment over the road
Assured equipment arrived in a timely fashion accordingly to show dates
Lubricated trucks, recharge batteries, fill fuel tank, or replace liquefied gas tanks
SecurAmerica LLC – Atlanta, GA
Director of Security February 2005 – September 2012
Provided safety and security expertise in areas of loss prevention, threat assessment, and access control
Conducted security training, performing investigations, maintain records, and write security plans
Developed, direct, implement, and lead department polices, and procedures that support continuity plan
Coordinated with managers, directors, and corporate officers, as well as with local law enforcement to ensure high standards for customer service and quality assurance
Security Manager for all ongoing activities, in compliance with company security policies and procedures
Security Officer December 2002 – January 2005
Ensured that standard procedures for all security-related issues are in place and updated
Conducted administrative inquiries and investigations whenever needed in order to prepare security reports
Contributed to the total team effort by accomplishing desired results as assigned
En-Lyfe Nutraccutical Research Group, Inc. – Decatur, GA
President December 2001 – November 2002
Directed company sales and marketing functions to accomplish short and long term goals, objectives, polices, and operating procedures
Recommended and administered policies and procedures to enhance operation
Managed major accounts while promoting positive relations with partners, vendors, and distributors
Piccadilly Cafeteria – Baton Rouge, LA
Chef November 1995 – December 2001
Performed quality check and presentation on food items before they are served to customers
Oversaw food preparation and production while maintaining cleanliness, hygiene, and safety in the kitchen
Responsible for hiring talented and skilled professional cooks
Prep Cook/Transfer November 1985 – November 1995
Prepared all menu items according to standard recipes to ensure consistency of products
Wash, slice, peel, and/or cut various ingredients to prepare for cooking or serving
Inspect and clean food preparation areas, such as equipment and work surfaces
United States Army – United States
Refueler/Logistics July 1978 – September 1985
Operated and maintained complete fuel distribution system
Worked with the General Contractor to estimate projects and develop proposals
Performed operator maintenance and checks to ensure that refueling equipment is safely operational
Exercised precautions during fueling/defueling operations; monitors gauges, meters and instruments
Education
Columbia High School – Decatur, GA
High School Diploma September 1974 – June 1978