ROSE LANE
Nashville, TN ● 734-***-**** ● ***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Proficient in Microsoft Office Suite
Effectively communicates written and verbally
Actively displayed dedication and reliability in past work experience
Positive attitude, organization skills, and eagerness to learn
EDUCATION
Western Kentucky University Bowling Green, KY May 2020
Bachelor of Science, Health Care Administration
Business Administration Minor
EXPERIENCE
Prior Authorization Specialist, Fresenius Medical Care Franklin, TN June 2020-Current
Demonstrated knowledge and understanding of insurance billing while using analytical thinking when complications occur
Ability to review multiple pharmacy management platforms simultaneously to complete daily tasks
Educates clinics and patients regarding requirements for insurance plans to complete prior authorizations
Pharmacy Technician, Medicine Arts Pharmacy Bowling Green, KY October 2018-May 2020
Displayed knowledge of pharmacy functions while constantly learning new processes
Assisted customers with refills and new prescriptions while counting medications with accuracy and precision
Communicated with insurance companies, doctor's offices, or other pharmacies to provide the best experience to customers
Case Manager Assistant, International Center of Kentucky Bowling Green, KY December 2019-March 2020
Assisted Case Manager with new arrivals and coordination of schedules ensuring a smooth arrival
Completed home visits with case manager guaranteeing clients necessities are met
Advocated for clients’ needs to doctor’s offices, insurance companies, landlords, etc
Cashier/Sales Clerk, Candle Makers on the Square Bowling Green, KY August 2017-May 2018
Organized inventory with computer using Word and Excel
Processed cash and credit card transactions at the register
Marketed local arts to customers while maintaining relationships with artists
Server/Hostess, Bar None Steak & Fish Brighton MI June 2015-August 2017
Multitasked between serving tables and fulfilled their needs in a timely fashion
Practiced customer service and developed relationships with customers
Collaborated with a team servers and kitchen staff to ensure the best dining experience
PROFESSIONAL DEVELOPMENT
Dynamic Leadership Institute, Western Kentucky University Spring 2018- May 2020
INVOLVEMENT
AHEC Scholars, Western Kentucky University Fall 2018-May 2020
WKU Health Care Association Fall 2018-May 2020
Alpha Omicron Pi Member, Western Kentucky University Fall 2016-May 2020
HONORS
Dean’s List, Western Kentucky University Fall 2017, Spring 2018, Fall 2018, Spring 2019, and Fall 2019
REFERENCES
Available upon request