Abraham Rahnamania

514-***-****

adjtkk@r.postjobfree.com LinkedIn.com/in/EbrahimRahnamania

West island Montreal Quebec

PROFESSIONAL SUMMARY

IT Specialist with great experience in a multicultural environment in the field of IT Technician, Windows7,10 Deployment, IT Desk Side Support (DSS).

A strong collaborator and self-motivated individual who possess more than 10 years of experience in implementation and maintenance of computer networks.

WORKING EXPERIENCE

Medtronic ( February 2018 Present)

ASSEMBLER OF PRODUCTION

IT Technician (April 2016-Present)

IT onsite Technician - DR. INFORMATIQUE

DMS Deployment, Windows 10 Image Installation and Configuration with SCCM for 180 Dell laptops, for MDA site, CDM Deployment, Windows 10 Image Installation and Configuration of the desk tops for Foot Locker Montreal

Operating System Installation and Configuration, Backup Imaging and restore image backup

PC Virus / Virus Removal, Laptop / PC Clean Up, Data Recovery, Data Transfer, New Computer Setup

Laptop Screen / Glass Repair / Replacement, Laptop / PC Water Damage Repair

Migration of windows 7/8/10, Servers 2003 to 2008R2/2012

Support Exchange Server 2010,2013, Citrix Xendesktop, Microsoft Hyper-V

Support Microsoft Office 365,2016,2013,2007(Excel, Word, PowerPoint, Outlook, Skype) and support Clients with Help Ticket, Windows Autopilot

Migration, Installation, Maintenance and support of office 365, Zoom

PowerShell, Server and client managing

Remote Monitoring of systems, SCCM 2012, SCOM Migration XP to 7 and 7 to 10, LEMSS

Maintenance, troubleshooting and repair of industrial Laptops, PCs and printers.

Cloud Backup, Nimsoft, NetBackup, SharePoint Management.

IT Technician Team Leader (Nov. 2015- April 2016)

TES-IBM QUEBEC

• Migration for Cash Device (CDU, CRU, IBT) workstation, Teller, Secure Room, CRC or Office workstation in TD Bank, Migration XP to 7 and 7 to 10, Remote Monitoring of systems, SCCM.

IT Technician Team Leader (May- October 2015)

RBC QUEBEC & OTTAWA

Migration XP to 7 within all of their retail branches in Canada With SCCM 2007,2012, VMWare ESXi,AD,Xendesktop,Deployment, Installation, Configuration, Troubleshooting, Install Shield, Following procedures, set by client to save data ”Red Dawn”, image and restore settings to new or existing computer systems, Map network printers, install applications and manage a nightly deployment list, Act as hands and feet for project team to assess and resolve any issues to complete migrations, Document and certify completion of migrations to project team, Migration RISE, CDU, Recycler

Support Microsoft Office (Excel, Word, PowerPoint, Outlook, Skype)

IT Technician-System administrator (Nov.- Dec. 2014)

Kativik Regional Government, KRG Kuujjuaq, QC

Managing 4 Physical Servers 2008R2 and 50 VMware Servers 2008R2 and 2 Linux Servers with VCenter, Exchange 2010, SQL 2008R2, Dell Servers Power fdge R720, VMWare ESXi Activice Directory Administration, Citrix (XenServer,), Veeam Backup, Paragon Drive Backup, Microsoft Azure Storage Tools, iCloud System, Spicework Kgent, SCCM 2007 manage the systems, Cisco Network Assistant, Sage Accpac

Support Microsoft Office (Excel, Word, PowerPoint, Outlook, Skype)

User Support of Office 365 Migration (May- June 2014)

ABB, Group Access, Montreal,Toronto,Calgary

Migrating process of Office365, Verifying Installation of VPN and Office 2013, Configuration of iPhone, iPad and iPad Apps, Configuration of Lync and OneDrive: sync with laptop, email Delegation for all clients at ABB Burlington, ABB Brampton and ABB Calgary,Support with Helpt Ticket

IT Technician -System administrator (April- May 2014)

SPA Canada, Montreal

Managing Servers 2012 (AD, DNS, DHCP, GPO, RDP), Linux Server, vSphere, Webmail, VOIP Cisco, Backup and Restore Data, VMWare ESXi Activice Directory Administration, SQL Server 2008 Firewall, Disaster Recovery, icloud system,OpenStack, Symantec, Remedy,Citrix (XenServer, XenDesktop), Server Migration, SCCM 2007 manage the systems, PowerShell, Help Desk Software, Acomba, Sage.

Support Microsoft Office(Excel, Word, PowerPoint, Outlook, Skype )

Identifying, repairing and troubleshooting hardware/software and network issues, providing service for users

Course Technician (Sept.-Nov. 2013)

McGill University, School of Physical & Occupational Therapy

Overseeing the day-to-day operations of the teaching laboratory

Acting as a resource person, resolving problems and instructing others

Providing technical guidance and assistance concerning work methods, the use of equipment and techniques, and the analysis of the different results

Maintaining equipment, performing minor repairs and arranging for servicing

Providing Help Desk Support for students and staff by Help Ticket

IT Technician /Network Technician (May-Sept. 2013)

Novitek International, Montreal

Providing technical support for Servers (AD, DNS, DHCP, GPO, RDP, WINS, IIS, WDS, WinPE), ISA Server and Exchange 2010, Hyper-V, Disaster Recovery, Help Ticket, InstallShield, VPN, VMware, vSphere, Citrix (XenServer, XenApp and XenDesktop), ESXI, Linux Server, Novell, FTP Server, Backup and Restore Data, iCould, OpenStack, SQL 2008, Server 2003 to 2008R2 Migration, SCCM 2007,2012 support the systems, SharePoint, PowerShell, Outlook, Acomba, Sage, Routers and Switches

Providing Technical User Support

Network & Systems Administrator (2006-2010)

Electronics Support Fund for Research

Providing technical support for two Servers and Routers, AD, IIS, DNS, InstallShield, DHCP, WINS, WDS, GPO, RDP and VPN, ISA Server, Disaster Recovery, Linux Server, Exchange Server, Print Server, FTP, SQL, System Engineer in a Windows Server Technology Environment (2003/2008), VMware, Hyper-V, SMS 2003 Managing the network and computers, Storage and Backup, SharePoint, Servers Migration (2003 to 2008) and XP to Win 7, Network Monitoring, Routers and Switches, PowerShell, Outlook

Identifying, repairing and troubleshooting hardware/software issues, providing service for 150 users

Network & Systems Administrator (2001-2006)

Hamkar Machine Co

Designing and installing new LAN for 8 branches, 10 new Servers & added 350 clients

Managing Platforms & Servers: AD, IIS, Disaster Recovery, DHCP, DNS, WINS, WDS, RDP, GPO, Print Server, FTP, VPN, ISA Server, & Exchange Server, SMS 2003 Managing the network and computers,Systems Engineer in a Windows Server Technology Environment (2003), Storage and Backup, SQL, Outlook, PowerShell, Network Monitoring, Servers Migration (2000 to 2003), Email Ticketing, LAN, WAN, Routers and Switches

Troubleshooting hardware/software, repairing, installation of network connections including security, access

Computer Network Designer / Server Installation Technician (1999-2001)

Shabakeafzar Co.

Designing a new LAN/ WAN, installing new servers and routers

Installing & supporting new networks, hardware, software and cabling

Performing as a member of the team, network designing and LAN/ WAN network installation for Bimeh Iran (Iran’s largest insurance company (10,000 users, 400 + branches), Email Ticketing

EDUCATION

Network & system Administrator (MCSE, Cisco) (2011-2012)

Diploma A.E.C Herzing College, Montreal

Microsoft Certified System Administrator & Engineer (2008)

(MCSA) & (MCSE)

B.Sc., Computer Engineering (2006)

Azad University of Tehran

SKILLS

Solid experience in Virtualization, VMWare, Hyper-V, AD Administration, iCloud system,, DHCP, Exchange Server, Microsoft Teams, SCCM, GPO, WDS, Citrix (XenServer, XenDesktop, XenApp), Migration 7 to 10, PowerShell scripting, Mobile Device Management, Microsoft Intune, SharePoint Management, Ghost, Symantec Antivirus, Help Desk Software, Azure AD SSO management, NetBackup, Help Ticket like Remedy, Windows Autopilot, Zoom

Extensive knowledge in Operating Systems: Mac OS X, Windows Server 2012, 2008 R2, 2003, Windows 8/7/Vista, XP, 9X, 3X,

Great knowledge of: Microsoft Office 365(Excel, Word, PowerPoint, Outlook, Skype, Teams,)

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