Manager Ms

SumitKumarDhiman

H.No.**,AmardeepColony

City-AmardeepColonyJantaRoadSaharanpur

Distt-Saharanpur(247001)MobNo.821-***-****

E-mail:**************@*****.***

CAREEROBJECTIVE

Toworkforanorganization,thatprovideschalengingroles,applyingmyknowledgeandskils toaddvaluetotheorganizationand,intheprocess,enhancingandenlargingmyskilset. EMPLOYMENTRECORD

WorkingwithGoodluckfinancialinclusionasAreamanagersince23’Dec2019to23June 2020alsohandlingthreebranchesatherbertpurDehradun.(Uttarakhand)

WorkingwithJanaSmallFinanceBankAsAreaColectionManagersince01stJuly’17to 19Dec2019andAlsopartofFraudandRiskteam.Assales&colectionteamhandling Profile.

WorkedwithJanaSmallFinanceBankAsaCREM_(CustomerRelationExecutive Manager(1stJULY’2016to30thJune-17).AssalesteamhandlingProfile.

WorkedwithJanaSmallFinanceBankAsaCREC_CustomerRelationExecutive Colection(21stAPR’2014 to30thJune-16).

JobprofileinCurrentRole:-

Increasestandardsofcustomerservice

Providetraininganddevelopmentforstaff

Communicatewithclientsonregularbasis.

Ensurequalityconsistentlyacrosstheregion.

Maximizesalesandprofitabilityintheregion.

Setsalestargetforindividuallocation.

VisitonODcustomersandtrytocleartheOverDuecustomersafterconversationwith clients.

Answerclientqueriesabouttheirfinancialplan.

Presentedclientwithinformationonnewexistingproductandservices.

Conductindepthreviewofclientfinancialcircumstancesandfuturegoals.

Generatedandfoloweduponleads.

Explainanddemonstrateourproducttothecustomer.

Clarifyonany/alqueriesthecustomermayhaveregardingourproducts

Makesalesoftheproductcolectpaymentformthecustomer.

Managetocustomerandclarifyeveryqueryaboutcompanyandproduct.

Providedaily,weekly&monthlyfeedbacktothemanagement

Informtoteamabouttheirperformanceeveryweekend.

ACADEMICQUALIFICATION

PassedGraduation(Bcom)fromCCSUniversityMeerutin2010

PassedIntermediatefromU.P.Board,Alahabadin2007

PassedHighSchoolFromU.P.Board,Alahabadin2003

TECHNICALKNOWLEDGE

MS-word,MS-excel,MS-powerpoint,Internet.

ACHIEVEMENT

NATIONALLEVELTOPPERFORMERASCREM-2016

CLUSTERLEVELTOPPERFORMERASAREACOLLECTIONMANAGER-2017 STRENGTHS

PositiveApproach

Alwayslearningmode.

MotivationAbility

Self-Fit

Goodcommunicationskils

PERSONALDETAILS

DateofBirth -29thJuly-1986

FatherName -Mr.VirendraDhiman

MotherName -Mrs.SushmaDevi

Sex -Male

Nationality -Indian

Maritalstatus -Married

Languageknow -Hindi,English

Hobbies -ListeningMusic&Traveling

E-mail -**************@*****.***

Ihopetofulfilthecriteriaforselection.ItselectionIwilstrivetoliveuptothehighest standardsofperformance.

Date- (SumitKumarDhiman)

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