Machine Operator Technician
Resume:
James E. London
Home: 618-***-****
Cell: 618-***-****
*****@*******.***
Summary
Individual with over 20 years of experience in construction, warehouse, electronics, computers, and as a machine operator. Extremely dependable, organized, and can prioritize and delegate workloads. Ability to provide excellent customer and personal service with the talent of communicating with all levels of management and coworkers. Eager to complete tasks on time and passion for working with hands.
Education
Southwestern Illinois College Granite City, Illinois
Associates in Applied Science December 2018
Accelerated Program: Network Design and Administration Degree
with Cybersecurity Specialist Certificate
Jefferson College Hillsboro, Missouri
Associate Applied Science, Electronics
Certifications
Cisco Certified Entry Networking Technician
Cisco Certified Networking Associate
98-365: MTA Microsoft Server Administration Fundamentals
FCC General Radiotelephone License Radar Endorsement
Member Society of Broadcast Engineers
iNARTE member and Telecommunications Technician
Knowledge Skills Abilities
Building and Construction OSHA Public Safety and Security
Customer Personal Service Complex Problem Solving Critical Thinker
Time Management Communication Word PowerPoint Excel
Mechanical Ability: Vernier Caliper, slap gages, and dial indicators
Broadcast Ability: Beta & 3/4" editing systems, Sony DXC-3000 cameras, video server, Grass Valley 100 & 21 switches, EBS & EAS systems, Moseley MRC-2, Dubner 20k CG.
Telecommunication Ability: DMS500 and 5ESS switches, Titan & Alcatel DXC's. Test Equipment: HP Analyzer, Sage, TTC-Berd 209A
Work Experience
Kemper Corporation Life and Health Insurance
12115 Lackland Rd., St. Louis, Mo. 63146
July 22, 2019 - Present
Rep C, IT Helpdesk
Take and make calls of inquiries with issues with their iPads. Signing out the former agent’s apple ID, pairing the keyboard, getting the sim card to work, change the configuration using the SOTI MOBICONTROL. The MC65 Motorola access to change password, deleted collection in the MC65, sent new batteries and chargers and, refresh the Verizon so the agent could attempt to do a download and provision Motorola MC 65 handheld. Walk the agent though copy backup file and pasted it in there Kemper App. Use Sale force to track assets and contacts. Part of the migration from SOTI MOBICONTROL to Intune as the iPad MDM.
Use excel spreadsheet to count and scan in the iPads to update inventory and add asset tag that was to be shipped out to their different districts. Provision the slim folio iPad and pack the keyboard and set up the screen time. Change the configuration, track lost devices, and remove the login into the device by using there SOTI MobiControl. Crate tickets to ship out chargers, reset passwords, delete collection, Change their password in their Portal web site. Change their passwords in Workday and iGo by going into Active director, Ping admonitor. Use Salesforce to create tickets to send equipment to the districts and agents, create and clone assets in it, create and clone contacts.
Eastridge Workforce Solutions / Kemper Corporation Life and Health Insurance
2355 Northside Dr., Suite 310 San Diego, Ca. 92108
February 18, 2019 – July 16, 2019
Rep C, IT Helpdesk
Use excel spreadsheet to count and scan in the iPads to update inventory and add asset tag that was to be shipped out to their different districts. Provision the slim folio iPad and pack the keyboard and set up the screen time. Change the configuration, track lost devices, and remove the login into the device by using there SOTI MobiControl. Crate tickets to ship out chargers, reset passwords, delete collection, and provision Motorola MC 65 handheld. Change their password in their Portal web site. Change their passwords in Workday and iGo by going into Active director, Ping admonitor. Use Salesforce to create tickets to send equipment to the districts and agents, create and clone assets in it, create and clone contacts.
Smart Source / PCM / Peabody Energy
3805 E. Main St., St. Charles, IL 60174
Desktop Technician Contractor
September 11, 2018 – October 30, 2018
I was part of a team of technicians that replace most of all the computers at headquarters of Peabody Energy. We would take their old computers extract their profile and place it on the new computer. We would then take the new computer to the end user and replace the old cable with the new cables. We would than make sure that every was working correctly for them. I was also to count ever thing we removed and box it up to be shipped out.
Ultimate Staffing / World Wide Technology, Inc (WWT)
3971 Lakeview Corporate Dr., Edwardsville, IL. 62025
Rack-a-Stack
November 7, 2017 – April 4, 2018
I inventory build, moved build to build lane, assembly rails and shelves, and place equipment into rack. Packed completed work to be shipped, adhered shipping labels, install manuals, and shock labels. Connect routers and switches to each other and power cords
Gateway FS Inc.
221 E Pine St., Red Bud, IL 62278
Carpenter
January 15, 2007 – November 6, 2017
Shoot grade where the building is being built, lay out buildings, clean out the bottom of hole for the posts, pour in sack concrete, set posts, back fill the holes, put the drill and bolt the brackets on the posts, set the base board on the building, make a picker board to established the spacing on the grates on the building, cut one of the ply to set the truss with a tele boom or crane, climb to set the truss and put the purlins, hang the roof metal, hang the side metal, put in windows, doors, put in liner packets, put on cupolas on the building had them. Lay the shingles, replace bad materials. Bin experience set concrete forms, pour the concrete, strip and clean concrete forms, run Bainter 7.5 hydraulic bin jacks, put together the fill ring, hang the Grain Spreaders, put on roof vents, hang Stirring Machine, hang roof sheets, jack up the bin to hang bin sheets, put the floor in with the supports, center sumps and intermediate sumps, grain sweep, horizontal and incline powerhead. All the parts are installed in a aftermarket or replace broken equipment. Operated forklift, bobcat, manlift, scissors lift, trencher, boom truck and Rustgo scaffold wagon. Drive trucks with a gooseneck trailer, I had to get a CDL.
References provided per request
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