Store Manager Customer

Akramdeep Kaur

H.No.**, New Azad Nagar, Sultanwind Road,

Amritsar (Punjab)

Contact No:- +91-932******* E-mail :*********@*****.***

Objectives

To obtain a challenging and responsible position offering advancement, opportunity that will utilize and further develop my skills abilities and knowledge.

Work Experience

Current Employer

Easy day Future Retail.LTD

15 feb -2018 To till date (3 years in easyday market )

Previews Company

Hyper CITY Retail (India) Ltd. 18 jan -2010 To 29 -12-217 till date (7 years in easyday market )

The K Raheja Corp. Group, which has retail interests with its two existing chains, Shoppers' Stop, and Crossword, has further expanded its presence in the retail arena, with India's largest hypermarket - 'Hyper city'. Hyper city provides a truly international shopping& Also Easy Day store experience.

Store Manager

Handled food,non-food,staples & home, customer service desk and checkout section.

Handling 30plus brand staff & 20 service associate.

Planning for monthly offer, weekly, some special days (Diwali, 15 Aug, 26-Jan, Raksha Bandhan)& secondary display.

Communication with buyer regarding stocks & offers.

Maintain adequate stock level in the store.

Benchmarking with competitors, Wednesday Offers.

Ensuring weekly activities and sampling activities on weekends.

Ensuring Price Check and PICS in the department.

Dedicated for resolving customer complaint and supporting the checkout associates for best solution of customer grievances.

Training new cashiers &let them understand our values and SOPs.

Preparing and maintaining all control reports.

Coordination with Loss Prevention team in tracing breach of SOP and doubtful transactions.

Announcements regarding offers

Maintaining stock level of Blue dots in weekly basis.

Audit of the Intactix according the schedule.

100%Achiving Target.

Ensuring proper work on daily reports.

Daily basis achieving Members card in store.

Stock level maintain in store.

Ensuing Flagging work on daily basis.

Ensuring work on customer Feedback.

Ensuring maintain proper store standard & Hygiene.

Activities and Achievements

Hyper CITYawarded me so many Appreciation letter in Sale achievement, DCC,.

Achievements 90% in Hygiene, Code Management, FIFO Audit.

Achievements 95% in MCS Audit.

Achievements in sales in 10% to 20% +ve in YOY Growth.

Achievements PEP audit 90%

Qualifications

Professional Qualification

B.A from Monad University, New Delhi.

Academic Qualification

Done Senior Secondary from Govt. Sr. Sec. School P.S.E.B Punjab.

Done Matriculation from Govt. Sr. Sec. School (P.S.E.B) Amritsar (Punjab).

Professional Development

Proficient in MS Office, MS Excel.

Excellent working knowledge of the Internet.

Very adept and comfortable with computers, and its applications.

Personal Details

Father’s Name

S. Bhupinder Singh

Date of Birth

03July 1989

Gender

Female

Marital Status

Single

Communication Skill

Hindi, English, Punjabi

Hobbies

Listening Music

Nationality

Indian

Place -Signature

AmritsarAkramdeep Kaur

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