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Customer Care Executive

Location:
Mumbai, Maharashtra, India
Posted:
January 30, 2021

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Resume:

Curriculum Vitae

Rakesh Kumar Sharma

Address: Flat no. 2016--B2, Janu Bhoye Nagar, SRA,CHS Ltd.

Off W.E. Highway, Near Shantaram Talav, Kurar Village, Malad East, Mumbai 400097

Contact Number: 900-***-****

Email ID: adjtbd@r.postjobfree.com

Career Objectives:

To work in a dynamic and challenging atmosphere as to enhance the path of growth with career stability.

Academic Qualification:

• Graduation (B.A.) passed from C.S.J.M Kanpur University, in the year 2010

• HSC (12th) passed from UP board in the year 2006

• SSC (10th) passed from UP board in the year 2004 Computer Literacy:

• Sound knowledge of basic computer

• MS word and MS Excel

Work Experience:

1. NSDL e-governance Infrastructure limited at Lower Parel as a Customer Care Executive from 6th May 2016 to 5th March 2019.

• Answer Politely Incoming Calls

• Updated CRM with Customer Quotes etc.

• Check KYC Details.

2. Currently Employed in Teleperformance Global Services Limited at Malad West as a Customer Support Executive for CMS (Barclays) process from 5th August, 2019 to 3rd August, 2020

• Updation of Excel sheet with clients' details

• Email clients' details to (On-site)

Personal Profile:

• Father's name: Mr Vishnu Raj Sharma

• Mother's name: Mrs Premsheela Sharma

• Mobile number: 900-***-****

• Date of birth: 30th September,1988

• Religion:. Hindu

• Nationality: Indian

• Gender: Male

• Marital status: Single

• Language: Hindi and English

Declaration:

• I hereby declare that all the information mentioned above is true to my knowledge. If there is any mistake of false statement found, my candidature should be cancelled. Date: ……

Place: Mumbai Rakesh Kumar Sharma



Contact this candidate