Crisly Joy C. Gahera

#*** ****** ******,**** *******,

Sasa, Davao City

+639*********/+639*********

adjt97@r.postjobfree.com

Objective

To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.

Experience

November 2017- March 2018

Kapaserve, Davao City - Telemarketer

●Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.

May 2018- June 2020

CNM BPO Solutions Inc. - Order Placer

●Provide consistent, superior service to every customer by utilizing all available tools and resources.

●Maintain productivity at defined proficiency levels in compliance with account/department required by the client and per policy and procedure.

●Demonstrate a desire and initiative to continue learning new and relevant technical information as products evolve.

July 2020 - January 2021

Alorica Davao - Dasher Support

●Improved customer satisfaction by finding creative solutions to problems.

●Demonstrated professional conduct with clients and families to deliver outstanding customer service

Education

June 2013 - June 2017

University of Southeastern Philippines - Bachelor of Science in Biology

•The overall educational objective of the biological sciences undergraduate program is to provide students with a conceptual foundation in biology and a skills base necessary to build successful careers in industry or business or to succeed in graduate school or professional school.