Prabhjot Kaur

** ***** *****, ***********, ** M*C 4V5

226-***-**** adjt8z@r.postjobfree.com

www.linkedin.com/in/prabhjot-dhaliwal

Objective

Seeking a full-time position as an Asset Protective Representative at your industry where my analytical and communication skills will contribute to match the standards of this position.

Highlights of Qualifications

Excellent leadership, management, and communication skills.

Proven customer service skills through outstanding client engagement through various communication channels, using a friendly and positive tone.

A proven, self-driven and self-motivated multi-tasker by handling various tasks and accomplishing the goals before deadlines.

Outstanding computer skills including keyboarding skills, internet, computer navigation across multiple portals simultaneously, Microsoft Office across multiple devices.

Professional English oral and written communication skills with flexibility to work.

Education

General Business Diploma May 2019 – Aug 2020

Seneca College School of Applied Arts and Technology, Toronto, ON

Outstanding student in General Business Studies at Seneca College GPA 3.8/4.

Developed leading knowledge of business analysis, processes, and management.

Partnered with team members to analyze real world business cases and identified problems to generate solutions.

Researched and completed a major assignment identifying process flaws using Pareto analysis in Operational Management.

Work Experience

Server, Affy’s Premium Grill Jun 2019–Aug 2020

Scarborough, ON

Presented menus to customers and answered questions about menu items smoothly.

Answered 40+ calls per day while helping in store customers and maintaining area cleanliness.

Served food and beverages to patrons, and prepared specialty dishes at tables as required.

Cashier, A&W Sep 2020- At present

Toronto, ON

Demonstrated excellent customer service skills and exceeded sales by 15% over the last fiscal year.

Used Point of Sales System, Processed sales, returns and handling of cash helping to close sales and process returns.

Accomplishments

Maintained a grade point average of 3.8 throughout college

Managed to maintain perfect attendance record throughout college

Volunteer Experience

Mentored new students at Seneca College, School of Applied Arts and Technology as part of Seneca’s Smile program

Participated and was an active member of Seneca Enactus.