Project Manager

Stephanie Mitchell

***** ********* **

Flat Rock, MI 48134

**************@*******.*** 517-***-****

Work Experience

IBM Watson Health Ann Arbor, MI Mar 2018 – Feb 2021

Project Manager

Work closely with client, sales, legal and development teams to provide project support for information technology products

Lead multi-client technical implementations for health care benefit decision support tools.

Lead a project team’s overall performance, scope, cost, and deliverables

Provide timely and efficient client facing status reporting

Manage multiple tasks in a fast-paced environment

Manage complex project plans in Microsoft Project

IBM Watson Health Ann Arbor, MI Jan 2015 – Mar 2018

Data Management Consultant

Collect, transform and analyze data for accuracy and legitimacy using SQL programming, Excel macros, SQL server databases and ETLs

Develop internal and external reports

Data collection, quality assurance and data transformation for medical and pharmacy benefit programs audits for Aetna, Caremark, Cigna, Express Scripts, Humana, OptumRx, UnitedHealthcare, and over 15 BCBS plans across the country to name a few

Establish rules and procedures for current and new processes

Able to quickly provide data/analysis for time sensitive events

Experience using SharePoint related technology for collaboration and version control

Common Ground Bloomfield Hills, MI May 2012- Dec 2014

Quality Improvement Business Analyst

Maintain agency data warehouse

Develop internal and external reports

Create, test and maintain SQL code

Work collaboratively in the implementation of data dashboards, program scorecards and KPIs

Career Highlights

Lead projects debrief activities across book of business for a product which included facilitating product enhancement requests with offering management, development and UX design teams internally and externally

Assisted in leading a multi-year project for a large client that upgraded their databases and applications to a higher version.

Managed multi-year 1.4-million-dollar contract for a client’s internal validation audit

Contributed to Rapid Improvement Events for internal process improvements, and took charge of internal process documentation updates

Member of Payment Integrity Content Management Committee to help maintain standard content from external data sources (Medispan, CMS, WHO, AMA, CDC, OIG)

Helped develop Benefits Audit algorithms

Skills

Advanced in Microsoft Word, Access, Excel, Project, and PowerPoint. Proficient in HTML, SQL, Microsoft SQL Server, Visual Studio, Visual Basic and SharePoint. Familiar with Oracle, PHP, and some Unix/Linux Operating systems, Java, and R programming. Proficient in Scrum methodologies.

Education

The University of Michigan-Dearborn Dearborn, MI 2013-2015

Master of Science in Information Systems Management

GPA: 4.0

Graduation: April 2015 with distinction

The University of Michigan-Dearborn Dearborn, MI 2009-2012

Bachelor of Business Administration

Major: Information Technology Management

GPA: 3.9

Graduation: August 2012 with distinction

Relevant Coursework

Business Intelligence, Info Assurance, Information Technology policy and strategy, IT Project and Change Management, Human Computer Interaction and Design, Network Application Development, Applied Statistical Modeling, Programming and Data structures, Human Resource Management

Advanced Training

IBM Watson Health Professional Certification Badges

Enterprise Design Thinking Practitioner Badge, February 2020

Healthcare Industry Insights and Solutions Badge, September 2018

IBM Watson Health Professional Career Development

Attended 6-month Leadership Program, August 2018

Completed trainings on Collaboration, Conflict Management, Communication Skills for Managers, Change Management, Scope Management, Risk Management, and Supplier Management

Working toward PMP certification

Learning Tree International New York, NY August 2012

SQL Server Reporting Services: Hands On

Learning Tree International Alexandria, VA December 2013

SQL Server Transact-SQL Programming: Hands On

Learning Tree International New York, NY October 2014

SQL Server Database Administration

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