Forklift Operator Service Representative

Barry Bright

***** ******* *** ***** • Yorba Linda, CA 92886

619-***-**** • ************@*****.***

Work Experience

Goodman Distribution- City of Industry December 2018- Present

Customer Service Representative- Supervisor

Monitor and maintain the daily operations of the Branch

Report directly to Regional Operations Manager for branch activities

Tracking of daily sales; forecasting and setting monthly budgets

Use of Warehouse Management System (WMS) for sales transactions and inventory control

Interview, train, supervise, and evaluate full-time staff

Create staff schedules

Ensure inventory control through cycle counts

Develop resolutions to staff and patron issues

Provide customer service to internal and external customers

Administrative tasks including but not limited to: answering phones, responding to emails, compiling reports, maintaining filing system, maintaining weekly safety reports and tracking of paperwork

Dixieline Probuild- Colton July 2014- August 2015 & June 2017-December 2018

Dispatcher & Production Dispatcher

Detailed transportation mode scheduling, to include appointments and transit times

Schedule, assign and dispatch trucks utilizing company drivers and contracted trucks

Monitor locations of trucks via tracking software

Train drivers on monthly safety topics, ensure comprehension of subject content

Train staff on specialized production software programs

Organize and prepare customer orders for dispatch and delivery

Coordinate and monitor daily work levels for yard production

Create resolutions to internal production level disputes

Track and delegate changes to work orders

Regulate inventory control (GIPs: Goods In Process)

Provide customer service to internal and external customers

Administrative tasks including but not limited to: answering phones, answering emails, compiling reports, maintaining filing system and tracking of paperwork

Broadcom Limited- San Diego (via SBM Management Services) August 2015- June 2017

Facilities Technician

Dixieline Probuild- Various Locations September 2004-July 2014

Lumber Handler, Yard Receiver, Load Builder

Additional Skills and Certifications

Air Conditioning and Refrigeration Certification TPC Trainco

Basic Electricity for the Non-Electrician Certification TPC Trainco

Microsoft Office: Word, Excel, Outlook, PowerPoint

Computer Software: Tracer Summit (HVAC systems), Telogis (Logistics tracking), AS400 (Lumber sales tracking), DDS (Dispatch & delivery system)

Forklift Operator certified

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