Store Manager
Resume:
D O N
O R C U T T - O V A L L
********@****.***
Seattle, WA 98199
PROFESSIONAL SUMMARY
Motivated Store Manager with more than 15 years of experience in leading all aspects of retail operations including shrink, customer retention, visual merchandising, P&L, and inventory management. Communicates objectives and visions clearly to department managers and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders. SKILLS
Employee training and development Improve performance Team building and leadership Human resources
Training and development Employee training
Staff management Loss prevention
Performance optimization Time management
EXPERIENCE
Store Manager, Yankee Candle, Oct 2018 - Oct 2020, Bellevue, WA Defined clear vision for store to guide operations and continuously develop business with higher profits, more satisfied customers, and greater market share. Set clear performance expectations for employees and implemented improvement plans to help each reach targets.
Store Manager, Express LLC, Apr 2013 - Jun 2017, Seattle, WA Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.
Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.
Store Manager, Tumi, Jul 2012 - Apr 2013, Tulalip, WA Responsible for all store operations.
Luxury shopping experience with high level of guest interaction, selling, and individualized selling strategies.
Store Manager/Co-Manager, Express LLC, Sep 2005 - Jul 2012, Bellevue, WA Filled various roles throughout tenure. Co-Manager, District Labor Manager, and Store Manager throughout the Northwest/West region.
Primary focus in talent management including recruiting, on-boarding, performance management, succession planning, and promoting.
DO
EDUCATION
Business Administration
Boise State University - Boise, ID
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