Project based on customer satisfaction with reference with Amana Toyot

SISIRA TV

**********@*****.*** +91-815******* linkedin.com/in/sisira-tv-61a9341b2/

OBJECTIVE

To secure a responsible career opportunity to fully utilize my training in management, decision making and communication, which will allow me to be a valuable team member, contributing quality ideas and thereby keeping ample scope for individual as well as the organization growth. EDUCATION

PROJECT

A STUDY ON CUSTOMER SATISFACTION WITH REFERENCE TO AMANA TOYOTA CARS, KASARAGOD

• The study involves understanding the customer satisfaction about Toyota cars with specific reference to Amana Toyota Kasaragod.

• The study also includes an analysis of customer exceptions and the firm's relation with the customers

• To identify the level of customer satisfaction towards the performance of Toyota.

• To analyze the marketing strategies adopted by the Toyota to customers.

• To identify factors which influence customer decision making process.

'Green cottage'

Karivadakam (po)

Chengala (via)

Kasaragod

Kerala

Pin: 671541

Bachelor’s B.B.A

SDM College of Business

6.2 (CGPA)

(HR Specialization) Management, Mangalore

(2020)

12th

Kerala State Board Durga H S S,

(2017) Kanhangad 77.5 %

10th

Kerala State Board Durga H S S,

(2015) Kanhangad 9.6 (GPA)

COMPUTER SKILLS

• Sound knowledge of MS Word, MS PowerPoint and MS Excel

• Proficiency in using various web searching applications

• Skilled in Windows 10 operating system

KEY SKILLS

• Specialized in Human Resources

• Good comprehension of business management concepts and their practical use. PERSONAL DETAILS

• Date of Birth: 13th June 1998

• Marital Status: Unmarried

• Languages Known: English, Malayalam, Hindi, Tamil, Kannada ACHIEVEMENTS

• District level A grade holder in English and Hindi Recitation in Kerala state school youth festivals.

PERSONAL PROFILE

• Organized and detail oriented.

• Strong interpersonal skills both live and over the phone.

• Professional, Polished demeanor.

• Self-motivated, Self-managing, but very comfortable working with a team. DECLARATION

I Sisira TV, hereby declare that the information furnished above is true to the best of my knowledge and bear full responsibility for the correctness of the above-mentioned particulars.

If given the opportunity, I will work to the best of my ability.

(Sisira TV)

20-11-2020

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