Manager Service Technician

Jay De La Fuente

Eastvale, CA • 626-***-**** • ******@*****.*** • Linkedin.com/in/Jay-de-la-Fuente-b96a981b3

Project Manager

Professional with extensive experience with administration, budgeting, ordering and month end reporting. Proven track record of high-quality work, meeting deadlines with effectiveness and efficiency with absolute commitment to organizational objectives. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Recognized as an effective problem solver with the ability to multi-task and achieve team goals.

Skills

Relationship Management

Project Management

Microsoft Outlook

Time Management

Strategic Planning

Salesforce.com

Field Service

Scheduling

Security

Experience

Sensormatic September 1995 – August 2020

Installation Coordinator, June 2007 – August 2020

Managed district and regional security installations throughout southern California, consisting of over $1M in monthly backlog of installations for both private and governmental entities.

Coordinated multi-account customer base; ensured that all stakeholders understood scope, timeline, and budgetary constraints while meeting customer expectations and installation requirements.

Installation and Field service Technician, September 1995 - June 2007

Hired on as member of installation team in all areas of Southern California. Moved into field site repairs and maintenance of all CCTV an EAS products covered.

Additional Experience

API Alarms, Installer

Education

ITT Technical Institute, West Covina, CA Associate of Science (AS), Electrical and Electronics Engineering

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