Customer Service
Resume:
Jaquavious Butler
Dallas, NC *****
*****************@*****.***
Work Experience
Rural Carrier Associate
United States Postal Service - Dallas, NC
January 2020 to Present
• Sort the mail.
• Handle big and small packages.
• Provide the best customer service.
• Deliver big and small packages.
• Deliver previous sorted mail.
• Exchange money for purchased stamps.
• Organize packages and mail in designated truck.
Freight Team Associate ( Seasonal )
Five Below - Gastonia, NC
June 2019 to December 2019
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Help customers find the location of products.
• Answer customers' questions, and provide information on procedures or policies. Cashier
Walgreens - Dallas, NC
February 2019 to May 2019
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Answer incoming phone calls.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Help customers find the location of products.
• Answer customers' questions, and provide information on procedures or policies.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits. Frame Changer
Cashier
Kohl’s - Gastonia, NC
May 2016 to March 2019
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Establish or identify prices of goods, services, or admission.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Help customers find the location of products.
• Answer customers' questions, and provide information on procedures or policies.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Count register drawers at the end of shift to make sure everything was accurate, Education
Bachelor's in Accounting
Gaston College - Dallas, NC
August 2018 to January 2019
Bachelor's in Biology
Averett University - Danville, VA
January 2018 to May 2018
Diploma
Hunter Huss High School - Gastonia, NC
August 2013 to June 2017
Bachelor's in Accounting
Catawba College - Salisbury, NC
August 2018
Skills
• Customer Service (2 years)
• Retail Sales (3 years)
• Freight Experience (2 years)
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