Erin Firestone
*** *. ***** **** 847-***-****
Arlington Heights, IL 60005 *********@*******.***
EDUCATION
University of Dayton Dayton, Ohio
B.A. in Communications Management Major, Psychology Minor
WORK EXPERIENCE
Top Golf (Summer 2019) Wood Dale, IL
●Waitress
Served customers and answered phone calls
Front desk coordinator
Supported and trained new hires
Paragon Theaters (December 2016- August 2017) Arlington Heights, IL
●Customer Service Representative
Concessions cashier
Box office cashier
Front desk phone representative
A La Mode Boutique (Summers 2014-2016) Arlington Heights, IL
●Customer Service Representative
Floor supervisor
Cashier
Maintained inventory and managed stock room
Answered phone calls
VOLUNTEER EXPERIENCE
●Mission Trip participant (Kansas Work Heart Camp 2016)
●Vacation Bible School volunteer (various volunteer roles as needed - 2013 -2014)
●St. Mark’s Food Pantry Volunteer (2015)
SKILLS
●Skilled with all social media platforms
●Organized
●Strong communication skills
●Experienced customer service representative
●Skilled at multitasking
●Knowledgeable about brain function and many aspects of core psychology
●Implementing persuasive appeal strategies