PROFILE
I am an ambitious, accomplished and dedicated IT Analyst
who has an intense interest as well as keen enthusiasm for software and technology. I am more than able to
implement software more quickly and with fewer errors that any of peers. I am experienced of coming up with timely, workable and affordable real solutions that continually delight high customers. Right now, I am looking for a suitable position.
“A champion of best practise who is organised and also has the required level of skills needed to make every customer feel special.” “A champion of best practise who is also naturally very organised”.
Zandile Lawrance Mushi
Engineer/Support/ Technician
************@*****.***
Linkedin.com/zandile Mushi
Marjoram Ave & Saliehout St, Annlin, Pretoria,
0066
EDUCATION
College details 2007 – 2008
ATTI training
A+ Pc Technician
College details 2009 – 2012
Boston Business College
N+, MCITP, Securiy+ & Server+
Telkom Certificate 2014
ICT Certified Certificate
National Certificate details 2007
Weenen Combined School Grade 12
English, Sepedi, Afrikaans, Geography and Painting CAREER
Technical Experts – Vodacom
2019– 2020
Responsible for multiple IT requests on a daily basis. Further, Diagnoses technology devices such as androids, iOS Apple, Windows & mainframe Printers as well as the planning and practical implementation phases of various network & security projects and de-bugging complex programs. Also involved in software performance testing on client devices Media Coordinator – Mahuma Group
2018 – 2019
Leading, motivating and managing a small Infrastructure and Service Desk team. Managing the businesses websites and domains. Being the point of contact for operational IT matters when senior managers or directors are unavailable. Conducting regular system company audits
Technical Experts - Vodacom
2015 – 2018
Providing technical assistance, solving customer services queries, and troubleshooting hardware and software issues. Also manage security functions and oversee the configuring of the devices androids, iOS Apple, Windows mainframe Printers
& computers
Sales (ICT) -Telkom
2014 – 2015
ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.
CV
SKILLS
IT Technology
Scheduling upgrades
Equipment control
Supervising staff
Giving advice
Infrastructure
Available on request.
REFERENCES