Financial Analyst Data

EXECUTIVE SUMMARY

**+ years experience in financials analysis, management, reconciliation, revenue loss prevention via billing dispute resolution, data management and team leadership for Fortune 500s within automotive, and communications industries. Proven ability to collaborate and lead cross-functional teams in development and execution of revenue retention and ROI initiatives, provide time sensitive and relevant reporting, and dissemination of critical financial data to internal and external stakeholders. Recent MBA graduate with demonstrated ability to simultaneously maintain strong academic record and professional priorities.

KEY COMPETENCIES

Quantitative Data Analysis

Asset Management

Project Management

Operational Strategy

Issue Resolution

Business Process Improvement

Data Evaluation

Metrics & KPI Identification

Financial Modeling

Team Leadership

Vendor/Client Relations

Deadline Management

PROFESSIONAL EXPERIENCE

Cox Automotive/Quest Financial, Atlanta, GA

July 2017- Present

Senior Financial Analyst, Financial Shared Services

Project Lead responsible for managing and training analysts to perform root cause analysis, identify, aggregate aged collections, revenue variances and draft arbitration documentation.

Partnered with Credit and Collections senior management to ensure collection requirements are met.

Data import/export, ad hoc reporting, and query creation for metrics analysis via SQL, Access, and Excel.

Collaborate with internal and external clients to resolve complex billing issues and disputes.

Batch/Bulk processing, re-classification, and verification of data to ensure accuracy for multi-million-dollar transactions for division’s largest client partner.

Perform critical month end, quarterly and annual closing activities.

Research and resolve issues that allow timely accurate invoicing and maximize profit margins.

Key Achievement- Award winning leadership and management of Aged Reconciliation project which targeted identification and issue resolution of thousands of previously uncollectible transactions aged more than 12 months due to various data errors. Met initial goal of identification, plus eliminated items over 12 months, and all categories greater than 30 days- allowing Enterprise Accounting Team to collect revenues and balance general ledger by year end. Subsequently developed and implemented process improvement measures that prevent aging past 7 days without escalation and resolution.

Sprint, Atlanta, GA

June 2016- June 2017/

Corporate Account Manager/Billing Resolution Analyst

June 2007- November 2013

Public sector, Corporate and Global Business contract analysis, interpretation, and explanation of terms and conditions, clauses, commitments, risks, for internal and external stakeholders in Major Automotive, Telematics Corporations, and Corporate Fleet markets.

End to end inventory management of wireless products deployment and delivery.

Maintained and grew account portfolio of over $1M by analyzing client needs, identifying and utilizing targeted retention activities, programs, customizing telecom product solutions and client training.

Monitored billing impact of various clauses within contracts following implementation and engaged Global and Corporate account teams to implement mutually beneficial contract amendments, research and resolve complex billing issues, disputes, and variance related to discount tables, MRCs and NRCs.

Performed risk management studies, trend and root cause analysis, error correction, and forecasting to prevent revenue leakage and move projects to “Go-Forward” status on Corporate ARPU accounts.

Key Achievement- Consistently exceeded or met organizational and departmental metrics and SLAs while managing or directing multiple projects resulting in promotion in less than 18 months.

Atlanta Public Schools [APS], Atlanta, GA

September 2015 – January 2016

Data Analyst Consultant

Teamed with the APS I.T Infrastructure Department to identified, analyze, and interpret trends or patterns in complex data sets, with the objective of determining performance metrics for APS System employees.

Conducted Insights briefings based on finding from multiple source data extraction, aggregation, and reports to assist leadership in critical salary, employee retention and budget allocation decisions.

Data integration, normalization, and issue assessment and management to ensure integrity of multiple data streams.

Authored summaries and created visual presentations, using graphs, charts, coded variables, statistical analysis, mined from original data.

Processed or facilitated ad hoc reporting, data import, and data export requests

AT&T, Atlanta, GA

December 2013 – July 2014

Business Relations Manager

Point of Contact between Account Management and Supply Chain in the development of delivery planning protocols for Corporate Liable accounts in the Georgia and South Carolina Markets.

Liaison between field and Corporate to address end-user and sales issues.

Led special deployment projects for complex Government and Corporate accounts.

Established & maintained effective communication between parties during project lifecycle.

Provided key support to multiple accounts under the AT&T Premiere Care Business Group.

Proactively identified financial issues through keen analysis that threatened the completion of several multi-million-dollar projects.

SOFTWARE & SYSTEMS PROFIENCIES

OPERATING SYSTEMS:

Microsoft Windows, iOS

PRODUCTIVITY SOFTWARE:

Microsoft Office Suite, Google Workspace/GSuite

COLLABORATIVE APPLICATIONS:

Dropbox, OneDrive, SharePoint, Salesforce, Slack

DATA MANAGEMENT & ANALYSIS:

SQL, Oracle, Access, Excel

EDUCATION & AWARDS

MBA- Supply Chain Management,

University of Georgia- Terry College of Business

BA- Finance Ashford University

Lean Six Sigma Green Belt

University of Georgia

Director’s Award 2018

Cox Communication

ACTIVISM

Atlanta Habitat for Humanity

Home Building Volunteer

Books for Africa

Donator, Volunteer & Advocate

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