Administrative Assistant Office

JACQUELYN L. FOSTER

312-***-**** · ************@*****.***

SUMMARY

Quality-focused professional with an extensive background and in a variety of office administration duties. Proven office and personnel management skills, with equal ability in lead and support roles. Consummate professional who always maintains the highest level of integrity & confidentiality

EXPERIENCE

03/2020 – Present Administrative Coordinator (contract), Northwestern Healthcare, Chicago, IL

Perform a variety of administrative duties to support the Property Operations Director and Real Estate Department with ad-hoc administrative projects, and supporting the overall management of properties

Manage calendars and coordinate meetings for leadership

Author responses on behalf of Director or department

Practice project management; work task breakdown, prioritization, and scheduling

Submit expense reports, purchase orders, and check requests

05/2019 – 10/2019 Eligibility Specialist (contract), Maximus, Inc., Chicago, IL

Determined and established eligibility coverage for future or incurred medical expenses for applicants seeking long term care

Verified if State of Louisiana caseworkers processed nursing home payments within specified governmental timelines

Updated requestors and recipient’s information; tracked application process for long-term care program options

02/2017 – 12/2018 Administrative Assistant III, Chicago Inspector General’s Office, Chicago, IL

Supported the administrative functions of the Public Safety oversight executive leadership team including research, meeting coordination, community engagement, and human resource functions

Relayed and interpreted management directives to staff; updated organizational policies

On-boarded new employees (orientation schedules; computer set-up; security badges)

Coordinated record storage, and destruction of investigative cases

Tracked project scope changes and workflow processes of nine performance analysts

07/2015 – 01/2017 Administrative Assistant, Loyola University, Chicago, IL

Completed a broad range of administrative tasks for the Engineering Science department including calendar management, budget management, detailed travel arrangements, itineraries, and agendas

Tracked monthly department expenses; managed department credit line for purchases

Greeted visitors; triaged telephone calls and departmental email; responded to internal and external inquires for information related to the Department

Developed itineraries for faculty recruitment visits; coordinated travel; arranged internal and external meetings; catering, and all relative logistics

Coordinated events; managed all service requests; organized and coordinated space renovation

10/2013 – 07/2015 Court Specialist, State of Alabama, Birmingham, AL

Exercised the administrative functions of the Jefferson County, AL Magistrate Office for forty-four incorporated and unincorporated communities and the Greater Birmingham Metropolitan community

Managed State of Alabama warrant database and legal documents including evaluation of record to ensure proper classification and authentication of misdemeanor warrant violation

Issued and executed misdemeanor and felony warrants; set bonds based on State bond schedule

Interviewed and questioned law enforcement officials, victims, and witnesses

Collaborated with social service agencies for victim assistance and intervention; facilitated acquisition of translators for non-English speaking victims

02/2011 – 01/2013 Eligibility Specialist (contract), Xerox, Indianapolis, IN

Determined eligibility of persons applying to receive assistance from government programs and agency resources

Identified required client data and verifications collected in support of federal program eligibility determination

Reviewed case information and prepared for case disposition by state eligibility consultant; recertified ongoing eligibility for public assistance programs

Scheduled benefit claimants for adjudication interviews to address eligibility questions

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