Customer Service Agent

Ali Naji Arabzadeh

Ajman, UAE

Mobile: 009***********

*** - *******

E-mail: **************@*****.***

Personal Data:

Nationality : Iranian

Religion : Muslim

Date of birth : 17/Apr/1978

Place of birth : Kuwait-al jabriah.

Sex : Male

Marital Status : Single

Place of residency : Ajman

Place of immigration : Dubai

Education

I. 1993 -1996: High school certificate from Al Rashydia government School – Ajman;

Science section.

Communication skills:

Perfect and detailed in dealing with customers.

Comfortable working with management affaires.

Capable of recording transactions and managing new projects.

Experiences & Qualifications:

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Comfortable with ability of work in multiple tasks.

From Sep-1996 till Sep-2001 Work as Tourist guidance in Sharjah

museum (government museum).

From Nov-2001 joined Emirates group as a passenger service agent in

Dubai international airport in dnata department.

In 2005 promoted as senior customer service agent.

In 2010 promoted as customer service supervisor.

Take security & control course in Dubai Airport.

Motivated by challenge.

Able to work in a team and independently.

Language skills:

Speaking Reading & Writing

Arabic Excellent Excellent

English Excellent Excellent

Persian good relatively

good

Objectives:

To work in a progressively growing organization at a challenging

position, where my capabilities are optimally utilized for long-range

career opportunities. Where this will let me aim for both greater

responsibilities and future advancement by creating short and long

targets and achieves it.

Declaration:

I certify that the above are true and correct to the best

of my knowledge and Ability. If given a chance to serve

you, I assure you that I will execute my duties for the

total Satisfaction of my superiors.

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