Customer Service/Admin./Sales/Banking/Supervision
Resume:
MARY GRACE CRUZ ESTIVA
adjs3r@r.postjobfree.com
#*** *** **. ********* ****. San Pablo City,Laguna Philippines 4000
OBJECTIVES:
To work in a position that will utilize my expertise in boosting productiveness and performance as professional. To apply my organizational skills, and ability to delegate responsibility towards achieving company goals, and to provide world class service, loyalty and never ending work ethics.
SKILLS:
● Good Numerical Ability
● Accuracy in cash handling
● Computer literacy
● Customer Service
● Administrative Function
● Basic Accounting knowledge
● Banking and Finance
● Supervision of personnel
● Implementation of safety control measures
● Business Analysis and Management
● Good Communication Skills English Proficiency and Basic Arabic Language
WORK EXPERIENCE:
CASHIER: DUBA DUTY FREE
Dubai International Airport UAE
Cash Office
Sept. 25, 2013- Oct. 3, 2020
Description:
Counting and confirmation of change floats, Cash Collection of Sales, Back office Support to shopfloor with regards to change currency, coins and documents, Pata entry of the cash paying in slips and oracle application, Reconcilation of physical cash with total Sales as generated by the system, Cash Sales Report, Preparation of cash float trays for collection of sales staff, Arrangement of credit paying slips for submission to accounting office,Reimbursement of petty cash payments conduct regular cash spot checks on the shopflour ECR, with countable items, Miscellanous work such as issuing of keys, leave salary cheques, cash& credit sales report books, General operations of Exchang Bureau.
TREASURY SUPERVISOR: MAINSTREAM BUSINESS, INC.
SM San Pablo Branch
Brgy, San Rafael San Pablo City Laguna Phillipines
Treasury Department
June 11,2012 to Sept. 23, 2013
Description:
Over all Supervision of personnel, Custodian of sales Fund, Checks daily cash collection reports and ascentains that counting; sorting ; balancing deposit and reporting of sales cash collections are performed accurately& Implementation of safety Control measures, Support Management decisions & requirements and expectations, Administration Functions, Monitors supplies consumption of the department, Prepares work schedule, overtime vacation lease of subordinates, Attends to cashier requirements Custodian of forex Fund in absence of folex supervisor.
PHILIPPINE NATIONAL BANK: PNB Financial Center
Pasay City, Philippines
October 13, 2003 to January 16, 2012
SUPPORT SPECIALIST Business Analysis and testing Department
Description: Administrative
Function, Analysis and testing support for domestic branches.
ADMINISTRATIVE ASSISTANT PNB- Southern Luzon2 Area Office
M. Paulino St., San Pablo City Laguna Phillipines
Description : Consolidation of reports from branches, Area Head Iterinary, Monitoring stock Supplies and Expenses, Monitoring of float items of branches, Periodic Reports.
SALES AND SERVICE PNB – Grove Branch Los Baños Laguna, Phillipines
ASSOCIATE TELLER
Description: Tellering Functions / NAC / TD, Other duties such as ATM Reconciliation, Stock Requistion Inventory of Accountable Forms.Bills Payment Reports (SSS,PMIC,HH FIXOC,BIR),Cross Selling of Product.
CUSTOMER SERVICE All Asia Customer Service INC.
ASSOCIATE Science Park Canlubang, Laguna Phillipines
Nov. 2002 to April 2003
Description : Accepts inbound calls from client with regards to their queries request, and other telecom service related concerns.
SEMINARS ATTENDED:
Harmony in Cultural Dubai Duty Free Feb. 11, 2014
Diversity Seminar
Introduction Training Dubai Duty Free Sept 29 - Oct. 3, 2013
Counterfeit Detection Mainstream SM Cubao Branch July 28, 2012
Business Seminar
Internal Consciousness Seminar Philippine National Bank 2011
Customer Service Philippine National Bank 2007
Service Mileage Service Philippine National Bank 2005
Basic Tellering Philippine National Bank 2003
Seminar on Anti-Money Philippine National Bank 2003
Laundering
Counterfeit Detection Philippine National Bank 2003
Customer Service and All Asia Customer 2002
Communication Skills Service Inc
EDUCATIONAL ATTAINMENT:
College: Bachelor of Science in Commerce
Major in Management
Laguna College
San Pablo City, Laguna Philippines
June 1998 to March 2002
High School: Canossa College
San Pablo City, Laguna Philippines
June 1994 to March 1998
Secondary Education Graduate
Elementary: Canossa College
San Pablo City, Laguna Philippines
June 1988 to March 1994
Elementary Education Graduate
REFERENCE:
Sofronio Reyes
Brgy. III-D CHAIRMAN
Villongco Subd, San Pablo City Laguna
Vincent Macerino L. Cabrera
Senior Manager
Algo Leasing & Finance Inc.
Contact this candidate