Sales Customer Care
Resume:
Ashlee
Podborny
E-commerce Account
Specialist
Personal Info
Address
Utah
Phone
********@*****.***
https://www.linkedin.com/in/ashlee-
podborny
Skills
Relationship Building
Problem Solving
Collaboration
Communications
Negotiation
Adobe Photoshop
MS Office
Accomplished and energetic E-commerce Account Specialist with 10+ years of experience in the e-commerce industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include strong written and verbal skills, crafting high impacting sales strategies and business plans, and excellent analytical skills employed to maximize brand potential, evaluate strategies and initiatives, and positively impact the bottom line. Experience
2019-09 -
present
E-Commerce Account Specialist
Linon Home Décor/ Powell Company
Create, manage, and optimize product performance for Overstock.com, Sam's Club, and Pier1
•
• Assist with reviewing & monitoring promotional events within CPC platforms
• Manage the day-to-day needs with each signed account
• Assisting sales with next steps and projects for each account 2019-03 -
2019-08
Sales Account Administrator - Amazon
Walker Edison
• Assisting the sales team with each assigned account on their day-to-day needs
• Uploading and monitoring product on each partners website
• Managing projects within the company pertaining to assigned account
• Assisting sales with next steps and projects for each account Optimizing SEO and keywords resulting in 70% growth MOM and 1.3M in topline sales in 2nd quarter
•
2017 -
2019-01
Buyer
Overstock.com, Merchandising
• Manage partners within category to help drive mutual business growth
• Strategic approach to category development through competitive analysis and market trend Cross functional collaboration for execution of marketing, pricing and product management support
•
• Validate all aspects of category product assortment to provide customers the best site search 2015 -
2017
Associate Buyer
Overstock.com, Merchandising
Assisted Buyer with product and supplier qualification/acquisition, tracking incoming product offers
•
• Negotiated item cost to be sold online while determining ideal assortment and selection Prepare analytical reports for partners to track performance and focus on areas for improvement
•
Compile and submit products for marketing: homepage placement, email, gift finder, special promotions, etc.
•
2014 -
2015
Product Validation Manager
Overstock.com, Product Content
• Ensured that daily tasks were completed by the Data Validation team.
• Provided daily numbers to Product Care Director
• Assisted with creation of products on the website
• Provide operational support to the Partner Care and Merchandising Departments 2013 -
2014
Photo Editor
Overstock.com, Product Content
• Editing parter and in house photos of products on Overstock.com’s website
• Optimizing system uploads of several photos into Overstock.com's internal system
• Coordinating and maintaining samples for photography services
• Cross-departmental support of supply chain initiatives 2009 -
2013
Partner Account Manager
Overstock.com, Merchandising
Provide operational support to the Customer Care, Merchandising Departments, and Supplier Contracting
•
• Monitor new supplier performance results according to service level requirements
• Complete efficient contracting and training with new suppliers
• Identify areas for operational improvement/excellence Education
2012 -
2013
Salt Lake Community College
2002 -
2006
Riverton High School
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