Customer Care Service Representative

SOYEMI PRINCESS ADEDAMOLA

*, ****** ******, ******** **** of life school, Ekerin, Ologuneru, Ibadan.

Tel: 080********

Email; ***************@*****.***

CAREER OBJECTIVE:

• To work with exiting staffs and facilities contributing the best of my quota

So as to improve organizational objectives and achieve organizational goals and target

• To develop a successful career with an enabling corporate environment where professionalism,

experience and hardwork are regarded

PERSONAL DATA:

Date of birth 10th September 1994

Gender Female

Nationality Nigerian

EDUCATIONAL BACKGROUND

INSTITUTIONS DATES

University of Ibadan (SOCIOLOGY) In View

Oyo State College of Health Science &Technology. Eleyele, Ibadan. 2013-2016

The Church of the Lord Aladura College, Ogere Remo. 2008-2009

Focus International College. Sagamu, Ogun state. 2004-2008

Charlton International School. Sagamu Ogun, State. 1997-2003

QUALIFICATIONS

OND in Health Information Management 2016

Senior School Certificate Examination 2009

Primary School Leaving Certificate 2003

WORK EXPERIENCE-

• Fullrange Microfinance Bank 2018-2019

Position; Customer Care Representative/Teller

Duties; opening of account for customers

Receiving calls from customers to give them information about the company’s product and

services

Attending to complaints of customers and providing solution to it

Updating and Reactivating of customers dormant account

Giving useful feedback to the management and customers

Posting of cash into customers account

Reconciliation of deposit slips

• Cool Global Interlinks

Position; Customer Service Representative / Secretary 2017

Duties; Receiving of customers call to give information about the company’s product and services

Processing of travel documents

Preparing prospective interviewee on likely questions they are to expected at the embassy

Fixing and arranging of meetings for MD and company

Taking minutes of minutes held

• Lagos University Teaching Hospital Luth 2015

Position: Medical Record Officer

• State Hospital Iseyin 2014

Position: Health Record Officer

Responsibility: Industrial Attachment / Practical

PERSONAL PROFILE

SKILLS

• Verbal and Non–verbal Communication

• Leadership

• Customer Relationship Management

STRENGTH

• Quick Assimilation ability.

• Ability to work effectively in a team

• Ability to work with or without minimum supervision

• Fluent communication skill

• Hardworking and good integrity

CERTIFICATE AWARDED:

Soft-Skills Training (Jobberman)

Customer Relationship Management (Contacta Academy Lagos)

LANGUAGE:

Yoruba and English Language

HOBBIES:

Reading, Writing, Singing and Travelling

REFEREES;

Available on Request.

Contact this candidate