SAKENA SINKFIELD

**** ********* ****, *************, ******* 30044

404-***-**** adjrsh@r.postjobfree.com

Career Summary

A self-motivated, organized, positively charged Six Sigma certified professional and Certified Scrum Master with over 20 years of solid IT professional experience in Software Quality Assurance, Technical Support, Computer Operations, and Document imaging technology.

Develop Software Test Plans, Test Case Design based on Software, UI and System Requirements documents and flow charts.

Experience with Software Integration Testing, Regression Testing, Performance, Configuration and Usability testing.

Ability to apply technical expertise to organize and implement white and black-box test efforts.

Well Versed in UI application testing, Back End testing, Database testing, Front-end testing, Functional Testing, System testing, Browser Testing on Client-server, stand alone, and web-based applications with multiple server domains.

Represent QA in all phases of SDLC including requirements, design, testing, implementation, and support.

Highly experienced in Healthcare and Financial web applications using Kanban, Agile, Scrum, Iterative and Waterfall methodologies. Technical Skills

Professional Experience

Finsync, Inc. 08/18 – Present

Senior Quality Assurance Engineer

Testing included all functional application areas; Banking, Bank loan applications, Accounts Receivable, Accounts Payable, Income Statements, Payroll, Project Management and Reporting

Interact with product management team to validate and enforce requirements

Test delivered code in a feature branch review app, QA, Staging and Production environments

Verified application functions based on requirement specifications from Product Owner and\or Business Analysts

Create test cases and ensure negative testing, black and white box testing is executed

Monitor Airbrake errors while testing and documenting defects accordingly

SME (Subject Matter Expert) for API testing using Postman to ensure successful user registration and custom flag configurations

Responsible for testing query parameter events to ensure the advertiser is identified by lead origin

Completed mobile testing on iPhone, iPad and Android mobile devices

Execute rake tasks during local testing to ensure defect fixes and feature requirements have been successfully implemented

Participate in agile sprint planning while providing test driven feedback on user stories and requirements Environment: Jira, GitHub, SaaS, Google Tag Manager, AWS, Postman, Postgres, Heroku, Ruby, PgAdmin Client/Server Operating

Systems:

Windows 95/98/Vista/ME/NT/2000/XP/7/8/10 - Windows 2000/2003, Linux, Unix, Citrix Databases:

PL\SQL, MySQL, Pervasive, Oracle Client 10g, MS SQL, MS Access, Paradox 4.0 Internet Tools:

Internet Explorer 6 thru MSEdge, Novell Netscape, Mozilla Firefox, Chrome, Developer Tools Testing Applications:

Jira, GitHub, Team Foundation Server 2010\2012, MS Test Manager 2010\2012, Mercury Quality Center, Segue Silk, Beyond compare, SnagIt, ASP.NET Storefront, DevTrack, Putty, Telnet, Rally, StarTeam 2008, Software Applications: Horizon Ambulatory Care (EMR), McKesson Practice Choice (EMR\PM), Sage One, MS Office Suite 2007:Word, Excel, PowerPoint, Access, Publisher & One Note), Peachtree Premium Accounting, QuickBooks Pro, Lotus Notes, Visual SourceSafe, CaliberRM, MS Project, MS SharePoint, MS Visual Studio 2008-2012, LDAP Administrator 2012, Finsync Cash Flow Management, Time Clock, Finsync Admin tools SAKENA SINKFIELD

2457 Stancrest Lane, Lawrenceville, Georgia 30044

404-***-**** adjrsh@r.postjobfree.com

Sage Software, Inc. 05/16 – 8/18

Senior Quality Assurance Engineer

Global QA test resource across multiple development teams which includes dual team attentiveness

Works closely with Business Analyst, Developers and Project Manager to ensure software quality meets specified standards

Responsible for QA build deployments into Pre-Production environment using Deployinator

Provide final approval for QA sign-off during bi-weekly production deployments

Execute rake tasks during local testing to ensure defect fixes and requirements have been successfully implemented

Participate in agile sprint planning while providing test driven feedback on user stories and requirements

Provided suggestions and implemented improvement to QA processes and procedures and trained new hires Environment: Jira,GitHub, SaaS, Docker, AWS, Selenium, MySQL Workbench Time Solutions \ CDC DSAT (Division of Select Agents and Toxins) 02/15 – 05/16 Senior Quality Control Team Lead

Lead testing efforts for NSAP Platform for both Internal & External Systems for (CDC)Centers for Disease Control and Prevention

Assisted Business Analyst and Project Manager with creating requirements and process flows

Developed test strategies and test plans from business requirements to allow for iterative application development

Work directly with technical team to communicate and translate business requirements into testable items

Oversee all aspects of quality assurance including creating Test Risk Reports and creating User Acceptance Test reports

Customized and configured Team Foundation Server (TFS) and Microsoft Test Manager (MTM) for internal system use

Coordinate work assignments for quality assurance team and manage resources appropriately

QA technical resource on various project teams, Peer review test cases and offer recommendations for improvement

Created Time estimations for new feature projects and create reports on progress

Assist with removing any team related impediments to properly manage the delivery of tested code

Works closely with Developers, Program Manager and Business Analysts and Technical Support to ensure optimal software quality Environment: Windows, COTS, TFS, Test Manager, SharePoint, JavaScript, .NET, JQuery, MSSQL, IIS Ingenious Med Inc. 11/12 –2/15

QA Team Lead

Project lead responsibilities include overseeing the quality of each functional area assigned

Coordinate work assignments for my team and manage resources appropriately

QA technical resource on project teams and oversee the work of QA Analysts

Peer review test cases and offer recommendations for improvement

Time estimation for new feature projects and create reports and graphs on status

Work closely with Software Developers, Project Managers and Business Analysts

Develop test strategies and test plans from business requirements to allow for iterative application development

Investigate product test failures and Interact with Customer Support, Integration and Implementation as needed

Subject Matter Expert (SME) for various functional areas in the application; assist team members as needed

Functional responsibilities include performing Functional, System, Database and Regression Testing on charge capture Web-based application

Environment: Windows, SaaS, LDAP, C#, JavaScript, .NET, JQuery, MSSQL SAKENA SINKFIELD

2457 Stancrest Lane, Lawrenceville, Georgia 30044

404-***-**** adjrsh@r.postjobfree.com

McKesson Corporation 12/09 – 11/12

Senior Quality Assurance Analyst

Project lead responsibilities included overseeing the quality of the project and raising critical issues to management

Facilitate weekly team meetings with regarding the test specifications and defects and handled or escalated blocking issues

Coordinated the testing efforts between onsite and offshore resources

Subject Matter Expert (SME) for various functional areas in the application; assist team members as needed

Functional responsibilities include performing GUI, System, Database, Usability, Security, Performance and Regression Testing on emerging EMR Web-based application

Create SQL Queries to test the back end process of the application to verify the proper insertion, deletion and updates of tables

Tracked all defects using Team Foundation Server; generated reports and test metrics for management

Provided suggestions and implemented improvement to QA processes and procedures and trained new hires

Tested various EDI X12 (Electronic Data Interchange) transaction sets; 270/271, 275/276, 835,837 using SOAP API to send and receive healthcare information in a secure and compliant format

Interact with product management team to validate and enforce requirements

Scrum Master Responsibilities included Facilitating daily meetings, ensuring team stayed on task, removing impediments and keeping management up-to-date on overall sprint progress

Environment: Windows, SaaS, Silverlight, .NET, XML, MSSQL, MIRTH McKesson Corporation (Horizon Ambulatory Care) 7/08 – 12/09 Quality Assurance Analyst 2

Review design and requirement specifications and provide feedback for updates to Business Analysts for healthcare web application

Create test cases from Technical Designs, flow charts and user design specifications based on feature enhancements and changes to Horizon Ambulatory Care while ensuring HIPAA compliance

Execute test plans and perform testing of new features to ensure functionality compliments requirements for Healthcare Electronic Health Record system

Accessed SOAP API through UNIX to verify to proper sending and receiving of HL-7 messages

Verified HL-7 Message segments that included but not limited to PID, OBR, ORM, OBX to ensure patient laboratory data transmitted securely

Perform HL-7 testing on EMR data that also included various patient trigger events Ex.(ADT_A01,ADT_A06,ADT_ A08 etc.)

Work with software engineers to troubleshoot, verify and resolve system issues and offer recommendations for improvement

Identify program errors and document defects into Team Foundation Server Environment: Unix, Linux, C#, GWT, Java, Oracle, PL/SQL, Junit Sage Software, Inc. 10/04 – 7/08

Quality Assurance Engineer

Own and manage the quality of accounting software applications throughout the entire SDLC

Responsibilities include time estimation, test scheduling and the generation of risk reports

Define, create, review and prioritize customer requirements

Provide feedback on Specifications and Engineering documents to ensure quality goals for products are met

Test Web-based applications such as Credit Card Processing, Online banking, Payroll Tax Preparation and Direct Deposit using web API

Perform acceptance, integration, regression and system tests on top-selling retail accounting solution for small to medium-sized businesses

Build necessary test environments and work with software engineers to resolve and verify defects

Organize and implement beta testing programs to distributed users

Utilize SQL to run queries and execute automated testing scripts SAKENA SINKFIELD

2457 Stancrest Lane, Lawrenceville, Georgia 30044

404-***-**** adjrsh@r.postjobfree.com

Sage Software, Inc. 08/00 - 10/04

Senior Technical Support Engineer

Provide tier 3 assistance with regards to Peachtree Software applications within a MS Windows environment

Serve as a resource to other areas of the company such as Product Management, Sales, QA or Development for issues relating to customer support and the requirements of the business

Generate high satisfaction among customers through exemplary customer service and by exceeding customer's expectations of knowledge, empathy and professionalism. Define problems, collect data, establish facts, and draw valid conclusions

Able to interpret an extensive variety of technical instructions, and deal with several abstract and concrete variables

Responsible for explaining procedural accounting application capabilities to clients

Assist clients with Network Setup, Software Installation, Designing forms and reports, Accounts Payable, Accounts Receivable, Account reconciliation and Payroll inquiries

Environment: Windows, C++, C#, Pervasive, MySQL

Additional Experience

Florida Department of Health, Office Automation Specialist I 03/98 – 08/00 Optical Archives, Computer Operator 07/94 – 02/98

Certifications and Professional Development

Florida Metropolitan University

Computer Information Systems

Carnegie Mellon University

Personal Software Process (PSP)

Team Software Process (TSP)

McKesson Provider Technology

Intro to Project Management, MS Project

Understanding the principles of Six Sigma

Leading Teams: Managing Virtual Teams

BGMI

Lean Six Sigma Yellow Belt Certification 2012

International Academy of Operational Excellence

Six Sigma Green Belt Certification 2014

Scrum Alliance

Certified Scrum Master (CSM) 2011-2014 Lic.000176066

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